Mex ejec telef servicio internet
tlalnepantla de baz, mexico
*what you will be doing*
1. Atender las llamadas y servicios, dando información correcta y aplicar todos los movimientos en sistemas y consultas correctamente sin errores que generen aclaraciones 2. cumplir con los requerimientos de calidad y productividad en estricto apego a las normas, políticas y procedimientos. 3. Lograr los objetivos y/o metas establecidas mensualmente
*what we are looking for*
experience
education
masters of arts (ma)
competencies
accuracy and attention to detail (working knowledge), active learning (working knowledge), conflict management (working knowledge), customer interaction (working knowledge), customer support function (working knowledge), customer support policies, standards and procedures (working knowledge), listening (working knowledge), oral communications (working knowledge), perseverance and follow-through (working knowledge), problem management process (tcs) (working knowledge), problem solving (working knowledge), service excellence (working knowledge)