Program Director - Spanish Speaker (Fully Remote)
We are seeking a strategic and experienced Program Director to lead complex client engagements, manage cross-functional teams, and drive successful project delivery in a fast-paced environment. The ideal candidate will have a strong background in program management, a deep understanding of the insurance industry, and the ability to build and maintain strong client relationships. Exceptional leadership, communication, and analytical skills are essential for success in this role.
What You Will Do
- Engage and manage relationships with clients and stakeholders
- Lead project planning sessions with internal and client staff
- Support solution proposals for client pursuits, proposals, and PoCs
- Participate in proposal and POC processes (i.e. design, submission and review)
- Support the creation of contracts and related communication with clients
- Identify and help secure growth opportunities for existing clients
- Manage relationships with clients and stakeholders
- Lead the team to reach objectives and manage resources in an Agile way (Scrum/Kanban) using backlogs, planning, retrospectives
- Regular/weekly project reviews and reporting with key metrics about team and project status
- Oversee all incoming and outgoing project documentation
- Identify and manage issues, risks, assumptions, and dependencies
- Continuously optimize and improve processes and the overall approach where necessary
- Prepare and present regular reports, performance metrics, and key insights to senior management and relevant stakeholders
- Any other tasks as may be assigned
What We Need
- Bachelor's degree in Business Administration, Insurance, Technology, or a related field
- Minimum of 7 years experience as a program director or project manager, with a minimum of 2 years as a program director
- Working knowledge of MS Office and program management tools (e.g., Jira, Confluence, Basecamp, MS Project)
- Solid insurance knowledge is a must
- PMP certification is highly preferred
- Strong understanding of project/program management techniques and methods
- Excellent knowledge of performance evaluation techniques and key metrics
- Strong data analysis, reporting and budgeting skills
- Strategic business acumen with analytical mindset and problem-solving abilities
- Excellent organizational and leadership skills
- Excellent communication skills
- Ability to work in a fast-paced, innovative environment with changing priorities and tight deadlines
- Willingness to travel as required for customer meetings and industry events
- Fluent in Spanish
- Open to working in Central European Time or adjusted hours in Central Timezone
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- We are a leading global no-code insurance platform for health, life, and P&C;
- We are winners of Insurtech of the Year in Asia and other awards globally
- We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
- We are an international, diverse team of over 120 people with 30 nationalities, with team members working remotely worldwide
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have a global presence in Asia, EMEA and the Americas
- We have grown our annualized revenue by over 30x since January 2021
- We are committed to building a workplace that values diversity of thoughts, expressions, and perspectives
Why You’ll Love Working Here
- Fully remote
- Flexible leave
- International environment
- Competitive remuneration package
- Performance bonus
- Stock options after 6 months
- Company activities and events
- Learning and development plan
- Remote work allowance
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