We are looking for an experienced *lead business analyst*with a solid background in the insurance sector to drive key digital transformation initiatives.
In this role, you will work closely with internal and external teams to modernize and enhance customer-facing insurance portals. You will play a pivotal role in aligning business objectives with technical solutions, providing strategic support to leadership, and ensuring the successful execution of the product roadmap.
*responsibilities*
- serve as a product owner proxy, collaborating with offshore development teams to clarify scope, priorities, and user requirements
- work directly with senior stakeholders, including directors and above, to capture, refine, and prioritize business objectives and features
- define and refine business requirements, translating them into detailed technical specifications for digital insurance portals and related systems
- partner with cross-functional teams to manage the backlog, plan sprints, and groom requirements
- identify and address delivery challenges, escalating risks when necessary and coordinating with business and technology leads to resolve blockers
- shape and guide the product vision and high-level requirements, ensuring alignment with business goals and delivery plans, while supporting the creation of documentation such as user stories, acceptance criteria, and business rules
- ensure traceability between business needs and delivered features, validating that outcomes align with expectations
- facilitate collaboration across multiple teams and vendors, ensuring consistency and clarity in deliverables
*requirements*:
- a bachelor’s or master’s degree in computer science, business, or a related field
- a minimum of 5 years of experience as a business analyst or lead analyst in digital transformation or customer portal initiatives
- at least 1 year of experience in a leadership or team management role
- direct and recent experience in the insurance industry, such as property & casualty, life, health, or specialty lines
- strong familiarity with agile methodologies, including a deep understanding of product owner responsibilities and best practices in the software development lifecycle
- proven experience working with offshore development teams, ensuring alignment across time zones and delivery teams
- exceptional communication skills with a demonstrated ability to engage and influence senior stakeholders, including directors and executives
- strong facilitation skills, with the ability to lead workshops, strategic planning sessions, and cross-functional alignment meetings
- fluency in english, both written and spoken, at a c1 level or higher
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.