Position overview we are seeking a chief operating officer (coo) for overseeing the day-to-day administrative and operational functions of the business. Reporting directly to the ceo, the coo ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments. Key responsibilities operational leadership & management oversee daily operations: direct and control all day-to-day activities across critical departments, including operations, hr, it, and other core business functions. Process optimization: design, implement, and continuously monitor standardized procedures and workflows to maximize efficiency and productivity across the organization. Risk management: identify, evaluate, and mitigate key operational risks to ensure compliance, business continuity, and organizational stability. Strategic planning & execution strategy implementation: translate the ceo's long-term vision and strategic goals into clear, actionable operational plans and departmental targets. Performance monitoring: establish, track, and analyze key performance indicators (kpis) and metrics, reporting performance insights to the ceo and recommending corrective actions. Growth & scalability: lead initiatives that build the necessary infrastructure, technology, and organizational structure to support and manage sustainable company growth. Financial & resource stewardship budget oversight: collaborate with the cfo to manage the company's operating budget, controlling expenses and identifying opportunities to improve cost efficiency and profit margins. Resource allocation: manage and allocate internal resources (personnel, technology, and capital) effectively to ensure all strategic projects and operations are fully supported. Talent & culture development leadership mentorship: mentor and guide department heads and the senior leadership team, fostering a culture of accountability and continuous professional development. Culture champion: act as a champion for the company's core values, ensuring the internal culture supports high performance and drives overall employee engagement and retention. Required skills & qualifications experience & executive skills experience: minimum of 4 years of progressive leadership experience. Operational expertise: proven track record in scaling operations, driving organizational efficiency, and managing complex cross-departmental functions. Leadership: demonstrated ability to mentor senior management, lead large teams, and foster a culture of accountability and high performance. Process knowledge: expert knowledge of process improvement methodologies (e.g., lean, six sigma) and strategic planning frameworks. Education & certification education: bachelor’s degree in business administration, operations management, or a related field. Relevant certifications: certifications in executive leadership, strategic management, or process improvement (e.g., lean six sigma black belt) are highly beneficial. What we offer strategic impact: opportunity to directly influence and execute the company’s core business strategy alongside the ceo and board. Executive leadership: the chance to lead and mentor a high-caliber team across all major operational units. A collaborative team culture focused on innovation and learning. Flexibility (remote) j-18808-ljbffr