The ideal candidate will be responsible for providing customer service and follow-up, ensuring an exceptional experience throughout the debt reduction process.responsibilities:customer service: provide high-quality service and personalized follow-up to assigned clientscase management: manage and follow up on client cases during the debt reduction processdocumentation: keep client records and documentation updated in the systeminquiry resolution: address and resolve client questions regarding their debt reduction processfollow-up: maintain constant communication with clients to provide updates on their case progressrequirements:english: advancededucation: high school diploma (minimum)experience: at least 6 months in customer service or call centertechnical skills: basic computer skills and proficiency in microsoft officesoft skills:excellent verbal and written communicationcustomer service orientationstrong organizational and follow-up skillsteamworkproblem-solving skillswe offer:net monthly base salary of $15,000 mxnperformance bonuseslegal benefits (imss, infonavit, christmas bonus, vacation, vacation premium)paid trainingrotating schedule from monday to saturday: 9 am – 6 pm or 10 am – 7 pm (saturdays always 9 am – 6 pm)fixed day off on sundays8-hour workday + 1-hour lunch break.
-requerimientos- educación mínima: educación media superior -bachillerato general1 año de experienciaidiomas: inglésedad: entre 23 y 50 añospalabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico