Who we are
for over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions.
we are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
simcorp is an independent subsidiary of the deutsche börse group.
following the recent merger with axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
simcorp is an equal-opportunity employer.
we are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.
we believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
platform leadership, saas acceleration, and ecosystem scaling are the three growth levers of the simcorp * strategy.
paas operations plays a crucial role in this transformation journey by delivering excellence in client services through a reliable, predictable, and cost-effective operations service.
as a platform and technology operations team, we also aspire to accelerate standard processes to assist in the growth and efficiency of simcorp's saas business.
core to the execution of better client services are our people, clients, processes, platform, and continuous improvement.
by combining advanced cloud technologies and database expertise, we create reliability, scalability, and operational excellence for both new and existing clients.
why this role is important to us:
as a senior site reliability engineer (sre) with specialization in database administration (dba) for our platform-as-a-service (paas) offering, you will have an important role in ensuring the high availability, scalability, and performance of our clients' environments.
you will collaborate across global teams to lead and maintain reliable database and infrastructure services, ensuring a seamless experience for clients.
this role goes beyond standard support; you will proactively maintain and enhance the database infrastructure, lead service delivery improvements, and manage mission-critical incidents with a focus on both operational stability and client satisfaction.
what you will be responsible for:
- database reliability and performance management: lead the operation, monitoring, and optimization of oracle and ms sql databases for simcorp dimension within a cloud environment.
ensure optimal performance, availability, and reliability by leveraging performance tuning, high availability (ha), and disaster recovery (dr) solutions (e.g., rman for oracle).
- cloud and infrastructure management: lead cloud infrastructure (azure) supporting simcorp dimension, focusing on automation, performance tuning, and ensuring seamless integration between database systems and cloud platforms.
collaborate with devops teams to implement infrastructure-as-code (iac) solutions for database environments.
- service delivery and client support: provide expert-level support for database and infrastructure services in a 24x7 follow-the-sun (fts) model, including incident response and proactive problem-solving.
lead efforts to improve operational maturity, deliver tangible business value, and enhance overall client satisfaction.
- incident and problem management: take ownership of complex, high-impact incidents and work across global teams to ensure quick and effective resolution.
provide root cause analysis, long-term solutions, and continuous improvement initiatives to prevent recurrence of critical issues.
- proactive maintenance and optimization: perform regular system upgrades, database patching, environment refreshes, and automation of routine tasks to ensure the continuous stability and health of all systems.
actively monitor and optimize database services to meet or exceed performance slas and olas.
- cross-functional collaboration: work closely with service delivery, operations, and infrastructure teams to ensure the efficiency and reliability of simcorp dimension services.
collaborate on both routine and non-routine tasks to ensure the successful deployment and support of cloud-based solutions.
- customer-focused service delivery: build key relationships with clients, acting as a trusted advisor for their use of simcorp dimension, and guiding them on best practices and solutions to optimize their environments.
provide high-quality customer service and adhere to itsm (it service management) principles.
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- continuous improvement: actively contribute to the improvement of operational workflows, processes, and standards, focusing on enhancing the reliability and scalability of the simcorp dimension paas solution.
identify and implement improvements to deliver consistent, high-value service to clients.
what we value:
- database and technical expertise:
- extensive experience in oracle and ms sql database management, including installation and configu