Responsible for the execution of critical hr processes, including compensation, performance management, talent acquisition, talent development and workforce
- advocates and drives for the resolution of employee issues and concerns including internal investigations, corrective actions and coaching
- builds credible relationships with front, mid and senior-level leaders through trust, collaboration and effective communication
- applies sound judgment to identify issues and prescribe hr solutions in ambiguous situations with confidence
- collaborates with the hr business partner, hr operations center, and centers of excellence to provide high-impact hr solutions
- conduct hr transactions including: orientation, leaves of absences, exit meetings, etc.
- serve as the primary point of contact for guidance on hr policies, processes and self-service tools to employees and managers, escalating when necessary to internal coes and external resources
- participate and assist with location events
- assist with departmental hr projects and initiatives as needed
- define, develop, and maintain concise documentation for procedures, work processes and reports
- collect, analyze, and prepare visual hr related information such as the preparation of scorecards and dashboards as warranted
- perform root-cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service
primary location
jcs jcam tlaxcala