Job title : technical training lead
location : based in ciudad juárez, san jeronimo plant.
purpose of the role
the technical training lead will oversee and drive the implementation of a high-impact, standardized on-the-job training (ojt) program across all manufacturing sites. This role is responsible for establishing a robust training center model, developing technical certification pathways, and building sustainable frontline training capabilities. The position plays a key role in aligning training operations with engineering, safety, and operations to ensure regulatory compliance and workforce readiness in high-volume, gmp-regulated environments.
key responsibilities
training system development & execution
* lead the development and deployment of a standardized ojt program across production, maintenance, and other idl roles.
* structure training centers and create training processes that support onboarding, cross-training, and upskilling across lines and shifts.
* collaborate with site leadership, engineering, and hr to ensure training materials reflect current processes and safety requirements.
certification & competency models
* design, implement, and monitor certification pathways aligned to operational complexity and regulatory compliance (gmp, osha, stps).
* ensure training matrices are updated, aligned to site needs, and integrated with career path frameworks.
* manage systems for tracking training completion, expiration, and re-certification needs.
trainer coaching & development
* build and coach a network of frontline trainers capable of delivering consistent technical instruction using adult learning principles and standardized work methods (e.g., 4-step method).
* evaluate trainer effectiveness and provide continuous feedback and development.
* lead "train-the-trainer" programs and support internal instructor certification.
content development & digitalization
* oversee creation and continuous improvement of sop-based, video, and interactive training content.
* partner with internal comms and digital learning teams to scale training content via lms and mobile platforms.
* support implementation of tablets and mobile stations to deliver real-time, shop-floor training.
cross-functional leadership
* serve as the key liaison between hr, engineering, ehs, qa, and operations to align training with broader goals.
* participate in external audits (e.g., sqf, stps) and internal process improvement initiatives.
* partner with external vendors (cast, industra, educational institutions) to co-develop high-impact programs.
minimum requirements
education : bachelor's degree in engineering, technical education, or related field. Master's preferred.
experience : 5+ years in technical training leadership roles within manufacturing (food / confectionery preferred).
skills
* strong instructional design and adult learning methodology knowledge
* sop and competency model design
* experience with lms and digital learning tools
* ability to manage multiple sites and build scalable processes
* fluent in spanish and english (spoken and written)
* strong facilitation, coaching, and stakeholder management skills
* operational mindset with ability to execute under pressure
desirable qualifications
* experience in high-volume food manufacturing environments with regulatory oversight
* familiarity with certification standards (dc-3, haccp, stps)
* experience launching training centers and ojt programs from the ground up
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