.job descriptionthis position will serve as the hrbp for the operations area, supporting the tech and ba functional areas, with a strong focus on ensuring an exceptional employee experience.
the key objective is to develop and execute hr strategies tailored to these areas, drive operational excellence, and create a positive work environment that attracts, develops, and retains top talent.job requirementswhat we are looking for:experienceminimum 5 years of experience in human resources, with at least 3 in a strategic hrbp or hr leadership role, preferably in a fast-paced, tech or fintech environment.proven success in partnering with senior business leaders, influencing decision-making, and aligning hr strategy with business objectives.experience working with matrixed or international teams and managing complexity across geographies or job functions.strong knowledge of mexican labor law and ability to ensure compliant and fair people practices.demonstrated ability to use people data and insights to drive continuous improvement and innovation in hr processes.skills and attitudesbusiness acumen: understands the business deeply and aligns hr strategy to operational goals.strategic thinking: sees the big picture, connects dots, and builds long-term hr solutions that scale.influence & communication: builds trust with senior leaders, translates hr concepts into business language, and drives alignment across stakeholders.analytical thinking: uses data to guide decisions, spot trends, and measure the impact of initiatives.coaching & development: skilled at developing others and cultivating high-performing teams.change leadership: comfortable with ambiguity, leads through change, and champions agility.collaboration: works well across boundaries with cross-functional partners to design and deliver scalable solutions.integrity & confidentiality: holds high ethical standards and builds credibility through consistency.required language: spanish & advanced englishjob responsibilitiesmain responsibilities:lead the hrbp function for assigned lanes and job families, ensuring strategic alignment between business needs and people initiatives across the employee lifecycle.act as a trusted advisor to senior leadership, enabling data-informed, people-centric decisions that support business outcomes.drive employee engagement and culture strategies in partnership with the employee experience team to foster a high-performance, inclusive, and purpose-driven environment.partner with leadership to identify organizational development opportunities, including organizational design, workforce planning, succession, and team effectiveness.support the implementation of performance management processes, development plans, and talent reviews to strengthen leadership and critical talent pipelines.provide proactive coaching and guidance to leaders on people-related matters such as team dynamics, leadership development, and change management