Banamex suc sur dist pue 1 operador cajero 4381 mirador
join to apply for the banamex suc sur dist pue 1 operador cajero 4381 mirador role at banamex
position overview
the teller is an entry-level role responsible for assisting with branch activities, delivering client-facing services, and processing transactions. The goal is to provide high-quality customer service and support branch revenue generation through optimal solutions.
responsibilities
1. serve as the first point of contact for clients, providing friendly and efficient service.
2. perform accurate banking transactions, manage cash supply, deposits, and maintain the vault cash.
3. identify opportunities to refer clients to new products and services based on their financial goals.
4. educate clients on digital and self-service banking options.
5. adhere to bank policies, operational controls, and regulatory procedures for safety and security.
6. meet client needs, manage issues, and escalate concerns as necessary.
7. maintain knowledge of client accounts and products.
8. ensure exceptional client experiences, measured by specific metrics.
9. assess risks in business decisions, ensure compliance, and escalate control issues transparently.
qualifications
* previous relevant experience preferred.
* sales and customer service experience.
* money handling experience.
* strong problem-solving and communication skills.
* ability to work well in a team environment.
education
* high school diploma or equivalent.
this description provides a high-level overview; additional duties may be assigned as needed.
#j-18808-ljbffr