Technical service manager – mexico city, mexico
key responsibilities
* serve as the technical authority for beverage applications, leading formulation development, process optimization, and troubleshooting using a deep understanding of ingredient functionality (e.g., hydrocolloids, texturizers, color systems, enzymes and functional ingredients).
* translate customer requirements into scalable solutions, supporting pilot trials, industrial validations, and shelf‑life studies while ensuring performance under processing conditions.
* manage the technical project pipeline end‑to‑end, including experimental design, documentation, and approval processes, ensuring compliance with quality and regulatory standards.
* drive commercial impact alongside account managers, identifying value creation opportunities, supporting value selling, and influencing customer decisions by linking technical solutions to business outcomes.
* collaborate regionally and globally, engaging in technical exchanges, customer visits, and capability‑building initiatives to continuously strengthen application know‑how and innovation in beverage systems.
qualifications
* educational level: bachelor’s or master’s degree in food engineering, food technology or related fields.
* minimum of 5 years of experience in similar positions, with a focus on the beverage industry.
* experience in r&d (or application) of food colors (carotenoids, natural colors, etc.) and hydrocolloids (pectin, gellan gum, etc.) within the beverage industry. Brewing industry knowledge is a plus.
* availability to travel within latin america and to other countries in europe.
* english and spanish: advanced level.
benefits
* a rich history and a promising future of bold scientific innovation and passionate creation with our customers.
* a space to grow by encouraging and supporting curiosity and an open mindset.
* a culture that prioritizes safety and well‑being, both physically and mentally.
* the opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
* a flexible work environment that empowers people to take accountability for their work and own the outcome.
* barrier‑free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
* a firm belief that working together with our customers is the key to achieving great things.
* an eagerness to be one team and learn from each other to bring progress to life and create a better future.
we are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
dsm‑firmenich is an equal opportunity and affluent action employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
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