This iff career site uses google analytics, as described in our, for purposes that may include site operation, analytics, enhanced user experience. You may choose to consent or decline to our use of google analytics below.analyst, people operations page is loaded## analyst, people operationsremote type: daljinskolocations: tlalnepantla, mexicotime type: polni delovni časposted on: objavljeno danesjob requisition id: r11083*povzetek delovnega mesta*iff is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.global business services: delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company. The role is based in *mexico city* (hybrid role)*.* be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.*where you’ll make a difference* serve as the first point of contact for hr-related queries, providing tier 1 support through multiple communication channels.* manage day-to-day hr data entry operations across various human capital management (hcm) systems, ensuring 100% accuracy for all employee lifecycle events (e.g., onboarding, offboarding, changes, and leave management).* maintain and update people operations processes and work instructions to ensure compliance with local audit and legal standards.* collaborate with local hr teams and centers of excellence (coes) to ensure seamless execution of hr processes, including payroll and administrative tasks.* educate employees and managers on internal hr policies, procedures, and available resources.* handle and resolve employee queries within defined key performance indicators (kpis), escalating complex issues when necessary.* generate regular and ad-hoc hr reports to support leadership decision-making.* manage the people operations inbox, ensuring timely and accurate responses to employee inquiries.* create and issue employment documentation such as contracts, starter packs, and termination letters, ensuring alignment with hr processes.*what makes you the right fit* experience in hr operations, shared services, or a similar administrative role.* high attention to detail and commitment to data accuracy.* *fluency in english and portuguese,* with strong verbal and written communication skills in both languages.* familiarity with local labor laws and compliance requirements.* excellent communication skills and a customer-focused mindset.* proficiency in microsoft office suite and hr reporting tools.* ability to follow standard operating procedures (sops) and contribute to process improvements.* comfortable working collaboratively with cross-functional teams and stakeholders.* experience working in a global or multicultural hr environment.* knowledge of digital hr support models and ticketing systems.* strong problem-solving skills and a proactive approach to continuous improvement.* understanding of employee lifecycle processes and hr systems (e.g., hcm platforms such as workday, sap, or similar).* home office opportunity* professional onboarding process* training opportunities* learning and development programssmo vodilni v svetu na področju okusa, vonja in prehrane, svojim strankam ponujamo širši nabor naravnih rešitev in pospešujemo našo strategijo rasti. Pri iff verjamemo, da vaša edinstvenost sprosti naš potencial. Cenimo pester mozaik etnične pripadnosti, nacionalnega porekla, rase, starosti, spola ali statusa veterana. Prizadevamo si za vključujoče delovno okolje, ki vsakemu od naših kolegov omogoča, da v službo prinese svoj pristen jaz, ne glede na vero, spolno identiteto; izražanja, spolne usmerjenosti ali invalidnosti.visit to learn more #j-18808-ljbffr