Job summary
this is a unique opportunity to excel in channel delivery leadership. As a key member of our team, you will be responsible for overseeing the efficient delivery of products to customers. Your role will involve tracking metrics and action items for programs and processes in the last mile operation.
in this position, you will be primarily accountable for monitoring key processes at daily, weekly or monthly cadence. This includes ensuring customer obsession, operative discipline, and goal achievement. Additionally, you will have the ability to manage performance reports and dashboards for key metrics.
your success will be measured by your ability to drive results, improve efficiency, and enhance customer satisfaction.
-----------------------------------
responsibilities
* customer obsession: remain focused on delivering exceptional customer experiences.
* operative discipline: monitor and track key processes to ensure seamless execution.
* goal achievement: drive results and meet targets through effective planning and execution.
-----------------------------------
requirements
we are seeking an experienced professional with the following qualifications:
* at least 2 years of program or project management experience.
* bachelor's degree or equivalent, or 2+ years of relevant work experience.
* excellent communication and problem-solving skills.
* ability to work flexibly and adapt to changing priorities.
-----------------------------------
what we offer
we offer a dynamic work environment that empowers individuals to deliver their best results. Our inclusive culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected.