Internal sales engineer
hoy
eddy pump is an international engineering manufacturing company that produces products for some of the largest companies in the world's largest industries. We are currently looking for an internal sales engineer with below skills set. Please submit a resume if you are interested.
* coordination of demand from customers
* negotiation with customers
* coordination of electronic and physical files
* other diverse activities
experience and requirements
* bachelor's degree preferably in bachelor of international trade, marketing, communication, international business, related.
* good communication skills
* knowledge in microsoft excel, experience in customer service
* general knowledge of inbound
* outbound process
* general knowledge of mrp
* english 90%
pay: $36,000.00 - $45,000.00 per month
technical support
hoy
requisition id: 60804
location: tijuana, baja california, mexico
function: services & customer care
the technical support representative is the first contact for our customers with respect to all their questions regarding our products and services. The technical support representative has the responsibility to manage these contacts in a very customer-oriented, efficient, and effective way to ensure that they are fully satisfied and the required solutions are provided instantaneously.
your day to day
* discuss with customers (internal and external) technical aspects of product installation, operation, and maintenance relative to sales and/or repair considerations
* ensure crm system is kept fully updated with work on customer issues
* obtain accurate customer details and amend contact-handling system when applicable
* generation of sales leads from these contacts
* gives interface matrix listed compatibility information to customers on company released products.
what you bring to the team
* 90% english spoken and written
* bachelor degree or equivalent experience
* a minimum of 1-2 years of related experience
* worked in a technical support position, preferably in unified communications sector, would be a benefit
* experience with customer relationship management (crm) systems
* additional technical certification is an advantage
* problem solving and troubleshooting skilled
* excellent understanding of computer operating systems
* ability to review and contribute to technical articles
* ability to process and retain a large amount of information and complexity
* customer focused
* self-driven and independent and able to manage own time, goals & objectives
* people-oriented and a team player
* strong commercial affinity
* strong communication skills, ability to build and maintain internal and external relationships
* ability to work and perform under pressure.
our culture
at poly, leadership principles aren't just something we talk about, they're something we live and breathe. We believe in creating a work environment where people feel empowered, supported, and included -where trust and transparency are built into the way we work - where creativity, curiosity, and continuous improvement are encouraged and nurtured every day.
our commitment as an equal opportunity employer
all qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, accessibility needs, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
no matter where you’re based, you’ll experience a company that believes that teamwork and collaboration drive maximum impact, seeks well-rounded talent to focused on providing the best customer experience, and understands that this is a marathon, not a sprint. And, top of mind to us is continuously and purposefully building an inclusive culture that empowers all of our team members, across the globe, to do their best work and be the best version of themselves.
we create amazing new ways to hear, see, work, & work together: be a part
technical support representative
hoy
_*position is on-site at our _ _*blvd. Cuauhtemoc sur, residencial la esmeralda, 22640 tijuana, b.c., mexico location*
what does a customer support representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a customer support advisor primarily onsite work with opportunity to transition to work from home
as a customer support representative, you will.
* manage and maintain a test lab of devices running services to be used for reproducing customer issues.
* ensure that all log-in and passwords (both internal & external) are kept confidential.
* document all information on customer interaction according to standard operating procedures.
taskus will provide:
* all hardware needed to be successful: computer, headset, keyboard, mouse, etc.
* minor and major medical expense insurance plus dental, vision, and life insurance for you and your dependents above and beyond what is provided by the state
* paid birthday leave
* paid time off starting at 21 days on your first year.
* food vouchers of 220 mxn weekly
* life insurance
* savings fund
* school tuition programs
* a world class experience.
requirements:
* must be willing to complete assessments that include a typing test of 25+ wpm.
* great communication skills, written and orally.
* demonstrate strong abilities to work independently and as a remote team player.
* must be adaptable and flexible, demonstrating abilities to work with process and information changes.
* must be at least 18 years of age.
* must have at least a high school diploma or ged.
* must be willing to participate in a background screening.
recommended:
* experience in customer service, sales, billing, collections, and technical support
if you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
taskus is an equal opportunity employer
pay: from $23,000.00 per month
work location: in person
technical support call agent
hoy
we adapt to you! if you are bilingual. - all weekends off! - $4,300 pesos a week - productivity bonus - $30k pesos a month!
rehires join without training!
requirements:
* conversational english
* pc skills
* 18 years or older
* customer service and knowledge of networks and the internet
* proof of fiscal situation and pc management.
we offer:
* paid and certified training.
* statutory benefits from day one of your training.
* weekly payment.
* career plans, agreements with universities and scholarships from telvista (extended to direct family members)
* pleasant work environment.
* discounts in different establishments (such as amusement parks, museums, restaurants, hotels, self-service stores, laboratories and medical offices, opticians, gyms, language schools, universities, among others)
* weekly payments (punctual)
* pantry vouchers
* dental policy.
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