Loan servicing agent (bilingual spanish & english)position summary: we are seeking highly motivated, goal‐oriented, problem‐solvers to join our loan servicing team.our loan servicing agents make outbound calls to collect past due accounts for loans from * days past due and maintenance fee past due accounts.pay information: $20,000 - $23,000 pesos monthly plus a monthly bonus ranging from $2,000 to $13,000 pesos.agents are scheduled for 40 hours per week divided into five days.benefits:attendance bonussavings fundlife insurancefood voucherat law benefitscareer progression opportunitiesteam lead position progression estimate: on average, new employees will progress within 6‐9 months.essential functions: reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.handle inbound and outbound calls with loan servicing requests and perform all other club services functions.provide world‐class service on all calls by using resortcom call quality model.effectively resolve customer issues and complaints through proper research, identify solutions and take ownership.educate members on all amnesty options.maintain a working knowledge of all resorts, company policies, procedures, products, and services.meet or exceed daily, weekly, and monthly collections goals.be willing to work flexible schedules that vary according to business needs.adhere to assigned shift schedule, break and lunch schedules.attend and complete all required and compliance training.perform other duties as assigned.other duties: this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job.duties, responsibilities, and activities may change at any time with or without notice.work environment: the position is conducted in an office environment.the noise level is usually high.travel may be required for training, meetings, and relationship building.evening and weekend work may be required based on workload.required education and experience:bilingual (english‐spanish).
high school diploma (or equivalence).
excellent organizational, multi‐tasking, and prioritizing skills.ability to work under pressure (high sales environment/strong customer service).
proper phone etiquette.problem‐solving skills.outstanding customer service skills.data entry experience.ability to build relationships.customer focus.bilingual assistant community association managerwe are hiring a bilingual assistant community association manager in charge of relationships with key stakeholders, including board members, residents, and vendors.the role collaborates with community managers, bookkeepers, project managers, and other support staff, addressing maintenance and administrative (compliance and architectural) issues.the schedule is monday to friday 10:00 am–7:00 pm.responsibilities:oversee all matters related to the function of shared areas, including maintenance and security of the community.responsible for oversight of association staff.perform administrative and management duties as requested by the board of directors following the management agreement.act as liaison between the board of directors and the residents to establish policies and communicate resident grievances.attend board meetings and provide detailed notes.run and review periodic financial reports and ensure management summary is submitted.prepare board packets according to established time frames.maintain the database, including updating resident information.maintain unit and contract files related to the operations of the association.assist the board of directors/architectural review board with the architectural review process and routine inspections as necessary.workload: 40% phone calls.requirements:advanced english (spoken and written).
bachelor's degree in administration, architecture, construction engineering, industrial engineering, or equivalent experience with project management.strong verbal and written language skills.preferred:valid american visa and passport.assistant manager – strategy & solutionsrole summary: orchestrated strategic initiatives across the firm and the wealth management practice, focusing on competitive intelligence, large‐deal bid management (rfps), and identifying white‐space opportunities within existing accounts.key responsibilities:authored point‐of‐view papers on advisor experience, ai in enterprise, and industry convergence, utilized to steer leadership dialogues and client workshops.led comprehensive due diligence on 5‐6 high‐growth tech competitors, identifying market shifts that informed acquisition and large‐deal strategies.co‐created the firm's gtm approach for client acquisition, embedding industry best practices and competitive insights into the sales framework.collaborated with senior leadership and big 3 consulting experts to redesign the sales leadership hiring process, resulting in sharper diagnostics and higher talent conversion rates.technical & professional skills:solutions: wealth management (front‐to‐back office), genai/agentic ai, client onboarding (kyc).
execution: bid management (rfp), account operating plans, stakeholder alignment.s2p indirect procurement assistant manager (professional services / top line categories)inviting applications for the role of s2p indirect procurement assistant manager.as a sourcing buyer you will manage the end‐to‐end sourcing projects related to general services.your focus should be on ensuring delivery of sourcing projects to the client with maximum value addition in terms of savings/benefits to the client.responsibilities:procure goods and services, obtain quotation, develop proposals and/or negotiate contracts of low to moderate value/risk consistent with client requirements.good understanding and experience with rfp/rfx/rfq, including eauction.understand upstream and downstream sourcing process, s2p and p2p process.manage proactive engagement activities for operational planned spend opportunities within defined spend levels.manage transactional buying desk activities and support wider category management including raising purchase orders.conduct quotation analysis and recommendations, considering suitability/reliability of suppliers.negotiate with suppliers on both commercial and non‐commercial clauses.obtain approval from client category manager on finalized projects.support drafting of contract as per client and senior buyer instructions.record savings in the client savings database.engage with operational teams to review pipeline and track savings opportunities.work closely with category managers and business units to establish and deliver procurement requirements, strategic benefits and compliance to existing procurement contracts.effectively manage internal and external customers and stakeholders.assume additional responsibilities as assigned with the procurement remit (analysis/reporting).
develop ideas and strategies to improve operational efficiency, add value, aid business performance and work toward continuous improvement.act as a single point of contact to the business requester for sourcing projects under direct management.knowledge of data analytics, processing and reporting with excel dashboards, macros, pivots, tableau or power bi.minimum qualifications:experience in professional services and/or top‐line categories.experience working on strategic sourcing projects (proactive approach).
good understanding of analysing spend, rfx creation and negotiation skills.resources should be based in guadalajara, mexico and support usa working hours (8:30 am – 6:00 pm mountain time).
experience with indirect sourcing and tactical buying.hands‐on experience with coupa (preferred), ariba or similar procurement/crm tools.proficient in microsoft office (excel, powerpoint, word).
green belt, black belt, or certified lean professional is preferred.any sourcing/project management certification/course is a preference.us sourcing experience preferred.education – minimum graduate, any tech qualification is preferred.excellent communication in english (both written and verbal).
preferred qualifications / skills:french is a plus.positive outlook.mentoring young sourcing professionals.great teamwork and engagement level.protects organization's value by maintaining confidentiality.digital mindset – ability to adapt to multiple erps/tools in a high‐paced digital environment.lean philosophy / project management skills would be advantageous.be a transformation leader – work at cutting edge of ai, automation, and digital innovation.make an impact – drive change for global enterprises and solve critical business challenges.accelerate your career – get hands‐on experience, mentorship and continuous learning opportunities.work with the best – join 140,000+ thinkers and problem‐solvers who push boundaries everyday.thrive in a values‐driven culture – customer focus, integrity, inclusion, allows ideas to fuel progress.assistant operations manager (it & operations)positrace aims to redefine the gps tracking industry.we are a global team with a simple mission: to make fleets more profitable.guided by principles of excellence, innovation, and customer focus, our goal is to deliver value.about the role: you will play a crucial role in managing the flow of materials, services, and equipment.your bilingual communication skills in english and spanish will be essential, especially for suppliers and stakeholders in mexico.key responsibilities:procurement excellence: oversee end‐to‐end procurement processes, ensuring strict adherence to company policies and best practices.proactively monitor procurement activities, identify areas for improvement, and provide strategic insights to the operations manager.conduct in‐depth data analysis and prepare comprehensive procurement reports for data‐driven decisions.operations management support: serve as trusted partner to the operations manager, providing exceptional support in daily operations and strategic initiatives.proactively organize and prioritize tasks and projects to ensure seamless execution and timely completion.leverage data‐driven insights and industry best practices to deliver actionable recommendations that drive operational excellence.product development collaboration: act as a strategic liaison between the sales team and the product/developer teams, fostering collaboration and innovation.prioritize and manage requests, ensuring clear communication and alignment between teams to achieve shared goals.oversee enterprise trials, working closely with engineering to ensure flawless execution and customer satisfaction.data management & it support: demonstrate expertise in sql, google bigquery, google sheets, and other tools to retrieve data, create tables, analyze, and optimize productivity.provide exceptional it support to internal teams, troubleshooting issues and implementing solutions.stakeholder communication: communicate fluently in both spanish and english, build relationships, address concerns, and facilitate seamless operations.prepare and deliver compelling, data‐driven reports and presentations to management, communicating key insights and recommendations.requirements:strong understanding of saas platforms and operation.advanced proficiency in sql and google sheets.exceptional verbal and written communication in spanish and english.proven ability to multitask, prioritize, and manage multiple complex projects simultaneously.positive attitude and passion for driving results.willingness to travel within mexico, mainly guadalajara and mexico city.why join us: we offer a dynamic, fast‐paced environment where you can make a real impact.we value innovation, collaboration, and continuous growth.as the assistant operations manager, you will have the opportunity to work with cutting‐edge technologies, lead key initiatives, and shape the future of our operations.genpact is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.furthermore, please do note that genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.examples of such scams include purchasing a \"starter kit,\" paying to apply, or purchasing equipment or training.
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