A global b-corp is seeking a manager of workforce management in mérida, mexico. This role involves leading the workforce team in a fast-paced bpo environment, focusing on staffing, scheduling, and performance monitoring. Candidates should have 4–6 years of workforce management experience and an analytical mindset. The company values curiosity, dynamism, and authenticity. It offers opportunities to develop and implement strategies that enhance workforce planning capabilities and client satisfaction.
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