Temporary 123 offers a wide selection of temporary housing options suitable for various needs and preferences. Whether you require short-term furnished apartments for corporate stays, extended stay accommodations for project teams, or temporary housing for medical stays, we have you covered. Our temporary housing solutions are designed to provide comfort, convenience, and flexibility, making them perfect for professionals, travelers, and individuals in transition.
the role
you will be responsible for :
* handle a high volume of inbound and outbound calls
* assist with logistics-related tasks (dispatching, customer updates, follow-ups, etc.)
* communicate professionally with u.s.-based clients and partners
* work closely with internal teams to ensure smooth operations
* supporting the customer service team in resolving escalated issues or complaints.
* collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.
* recruiting, training, coaching and performance managing the customer service team.
* managing a team of 11-50 people.
ideal profile
* fluent in english and spanish (verbal and written)
* strong communication and phone skills
* prior experience in a business, logistics, or high-call-volume role preferred
* must be proactive, fast-paced, and a hard worker
* reliable internet connection and a quiet home office setup
what's on offer?
* work alongside & learn from best in class talent
* fantastic work culture
* attractive salary & benefits