Overview
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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you\'ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
How will you make an impact in this role?
Analyze, monitor, and optimize the performance of various insurance sales channels (F2F, inbound, digital, etc.), generating strategic insights to improve conversion, profitability, and operational efficiency. This role is key to ensuring the achievement of commercial goals and alignment with partner insurer strategies.
Responsibilities
- Analyze sales data by channel, product, and executive, identifying improvement opportunities.
- Generate weekly and monthly reports on KPIs: sales volume, conversion rate, issued premiums, retention, etc.
- Coordinate with sales, marketing, and insurer teams to align strategies.
- Propose adjustments to products, pricing, or commercial dynamics based on data analysis.
- Follow up on training and certification initiatives for sales executives.
- Support the implementation of new operational processes and sales layouts.
- Document processes and ensure regulatory compliance (e.g., CNSF, CEI).
Qualifications
- Bachelor’s degree in Business Administration, Economics, Industrial Engineering, Actuarial Science, or related fields.
- Minimum 2 years of experience in commercial analysis, preferably in insurance or banking.
- Deep understanding of the insurance business and distribution channels.
- Advanced Excel skills (see examples below).
- Proficiency in PowerPoint for executive presentations.
- Desirable: knowledge of Power BI, SQL, automation tools (Power Query).
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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📌 Sales analyst - Commercial
🏢 American Express
📍 Estado de México