Operations support specialisthoyjob summary:the operations assistant plays a vital role in the smooth functioning of our office. As a key member of our team, you will be responsible for providing exceptional customer service to clients and visitors alike.responsibilities:screen and transfer incoming calls professionallygreet and interact with clients, vendors, and visitors, coordinating their visit with the appropriate staff memberensure visitors lock their belongings in provided lockers during special projectsmaintain the appearance of the reception area, conference room, pantry, and common office areas, including cleanlinessopen, sort, and distribute incoming correspondencesign for and track packagesprepare refreshments for client meetingsorder office and pantry suppliescoordinate and maintain office space, telephone lists, security badges, and office keysact as the main point of contact for building management and local vendorsassist with coordinating office eventsperform general office work for operations, hr, recruitment, and managers as neededwork directly with local divisions to assist with project needsaddress equipment, services, or operations issues in the officeliaise with the global operations teamrequirements:excellent communication and interpersonal skillsstrong customer-service orientation and a friendly dispositionability to independently troubleshoot and drive issues to resolutionmust possess excellent customer service skills and a willingness to be helpfulexperience in guest services or in a client-facing role is preferredability to maintain professionalism in all situationswhy choose us:we offer a dynamic and fast-paced environment where employees are intellectually stimulated. We encourage open dialogue and welcome new ideas, promoting growth opportunities throughout your tenure.we provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
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