We are seeking a dedicated lock desk specialist to join our dynamic team. This role plays a pivotal part in ensuring the smooth processing of mortgage rate lock requests in a fast-paced environment.
responsibilities
* manage and process mortgage rate lock requests
* update and monitor loan pricing and rate changes
* track and manage lock expirations within the pipeline
* ensure accuracy and compliance in all lock-related activities
* support the lock desk manager with daily operations and projects
* maintain clear communication with internal teams to meet deadlines
* ensure timely execution to meet customer and operational expectations
join us if you are looking for a role that combines challenge and opportunity in the mortgage industry!
work schedule: mon - friday : between 8:00 am to 6:00 pm pst
time zone: pst (pacific standard time)
compensation & benefits
* competitive salary (based on experience)
* remote work opportunity
* work with a u.s.-based team
* mexican labor law benefits
qualifications
minimum requirements
* previous mortgage industry experience preferred (lock desk, loa, processor, or similar)
* strong attention to detail and accuracy
* ability to work under tight deadlines and quick turnaround times
* excellent organizational and time management skills
* strong english communication skills (b2+ or higher)
* comfortable working in a remote environment
* proactive and solution-oriented mindset
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