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position air conditioning technical support specialist responsibilities supervise and lead a team of technicians specialized in the installation, maintenance and repair of air conditionins systems.act as the primary point of contact for customers regarding technical queries, performance issues and service requests.ensure that maintenance contracts are fulfilled according to established terms.design and implement service strategies that optimize product performance.implement and monitor kpis, ensuring that quality, response time and efficiency objectives are meet or exceeded.control the budget assigned to the service area, optimize resources and reduce costs without comprimse quality.negotiate with suppliers and manage external services. Academic background bachelor's degree (industrial, mechanical, electrical engineering)
english advanced
microsoft office suite usage.
8+ years of experience in similar positions oriented to air conditioning systems.
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we believe that our innovation and growth are the result of our diverse workforce.
we aim to create an inclusive environment where everyone has equal opportunities to succeed we invite all applicants regardless of gender, race, ethnicity, age, sexual orientation, disability or background together we will build a better tomorrow.
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