About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals
Role Purpose
You will support an enterprise in real estate by:
- Collecting, validating, and managing complex property tax data
- Facilitating property tax payments
- Maintaining accurate records in our software platform.
The role ensures accuracy, compliance, and efficiency in tax operations while contributing to workflow improvements.
Core Responsibilities
- Conduct thorough research across local/state tax authorities to identify, confirm, and validate property tax information.
- Enter and reconcile transactions in backend financial systems, ensuring credits and debits are accurately recorded and aligned with
customer tax payments.
- Input, audit, and validate property tax data in internal systems with high accuracy to
minimize errors.
- Independently investigate and resolve escalated property tax inquiries from
cross-functional teams and customers.
- Able to manage large volumes of tax data without sacrificing accuracy.
- Strong ability to interpret complex public records and resolve ambiguous data.
Technical Proficiency
- Advanced Excel
- Comfortable with software platforms and databases
- Communication – Clear written and verbal communication for documenting findings and escalating issues.
- Problem-Solving – Resourceful in navigating fragmented tax authority systems and
resolving customer inquiries.
- Adaptability – Thrives in a fast-paced, startup-like environment where workflows are
evolving.
What we offer
● Base salary 16,000 MXN per month
● Grocery vouchers 1,600 MXN per month
● Performance Bonus 1,500 MXN
● Attendance Bonus 1,500 MXN
● Weekends off
● Life insurance
● Cereal bar for free
● Fruit bar for free on Wednesday
● Totalpass Benefits
Tipo de puesto: Tiempo completo
Sueldo: $16,000.00 - $19,000.00 al mes
Beneficios:
- Descuento de gimnasio
- Estacionamiento gratuito
- Protegido de vida
- Vales de despensa
Lugar de trabajo: Empleo presencial