Job descriptionwe are seeking an experienced network operations analyst to join our team. This is a multi-year engagement with a fortune 500 client based in mexico, requiring remote work with occasional onsite visits.key responsibilities:monitor network performance to ensure high availability and reliability.identify, diagnose, and resolve network issues and outages promptly.prepare detailed network diagrams and document network processes and changes for future reference.design and develop power bi reports and dashboards to meet business requirements.the ideal candidate will have experience managing periodic software/firmware upgrades of network infrastructure, providing reactive and proactive problem tickets, and working with tools such as solarwinds and/or netbrain.requirements:ability to think through problems and visualize solutions.experience creating accurate network diagrams and documentation for design and planning network communication systems.familiarity with sql for data mining.ability to collaborate with existing teams on service-now maintenance and development.this role is perfect for individuals who can analyze complex network issues, create effective solutions, and communicate clearly with stakeholders.benefits:this is a long-term contract opportunity with the possibility of converting to direct payroll after a few years. The successful candidate will receive a competitive salary, full benefits, and opportunities for professional growth and development.why this role?This noc engineer position offers a unique blend of technical expertise and collaboration skills, making it an excellent opportunity for those who enjoy working in a dynamic environment and taking ownership of complex projects.