Direct communication with cloud clients using calypso modules for their daily activities: front office, treasury, risk, compliance, operations, accounting...
- investigate operational issues reported by client's users
- suggest how to rectify an issue and how to prevent its reoccurrence
- provide advice relating to client implementation of calypso
- following approval, make changes to functional configuration of the system
- check the execution (success, failures) of scheduled tasks
- monitor the exceptions related to real-time interface
- analyse & identify the root cause of failures/exceptions and document the possible solutions
- in case of software defect, create helpdesk ticket including a test case that explains the issue; demonstrate the issue to product support team if needed
- organise for the deployment of a hotfix into a test environment
- perform pre-validation testing of hotfixes or config changes in client's test environment
essential skills/attributes:
- master's degree in finance (preferably), mathematics, business, computer science or i.t.
- excellent verbal and written communication skills in english
- knowledge of a broad range of financial products (fixed income, equity and interest rate derivatives, commodities, fx spot and forward, corporate actions, structured products, cash/treasury, futures and options) including how they are priced, settled and managed during their lifecycle.
- p&l reporting, including attribution and key concepts
- understanding of risk, pricing, analytics front and back office reporting
- settlement processing, book structure, accounting, trade lifecycle events, collateral management and related static data
- at least 3 years' experience in the capital markets sector (business analyst, operations)
desirable skills/attributes:
- cfa, imc or cisi qualified or other post graduate finance qualification
- calypso knowledge would be a strong advantage (you will receive calypso training and will be expected to pass your calypso certification)
- proficiency using bloomberg terminal
- market data sources (e.g. Bloomberg sapi, data license)
- knowledge of 3rd party systems e.g. Markit, omgeo, swift, acadiasoft
- knowledge of regulations impacting investment banks and asset managers
- advanced excel skills
come as you are