Must haves:5+ years of experience with Atlassian Jira CloudExperience using a ticketing/ITSM system (Jira Service Management, ServiceNow or similar)Practical scripting or automation experience (Python, Bash, or Atlassian automation/Scriptrunner) to build repeatable admin tasks and integrations.Day to Day:Insight Global is looking for an Operations Support Specialist to support one of our clients out of Mexico City, MX.
This Support specialist will provide day-to-day user support for Atlassian products and integrations: troubleshoot permissions, project/space setup, onboarding/offboarding, and escalations from developer and business teams.
This role requires one to be onsite 4 days a week in Mexico City.
📌 Jira Atlassian Administrator
🏢 Insight Global
📍 Naucalpan de Juárez