Portcities is seeking a driven and hands-on delivery manager —consulting to lead our mexico consulting team.
this role is pivotal to ensuring high-quality project delivery in line with our methodology, maximizing consulting income, and maintaining a professional and performance-driven environment.
you will be responsible for team performance, project execution, and customer satisfaction, directly impacting the business's profit & loss.drive consulting income- monitor and improve the team's invoiceability.
- be involved and accountable for the consulting income: ensure the team is invoiceable and find projects if this is not the case.
fight and defend the invoiceability of your team.
- support the sales team in closing deals by providing delivery insights and building confidence in our execution.
- identify and negotiate change requests to minimize credit notes and maximize revenue.
- forecast consulting income accurately and track deviation from the plan.
take timely corrective action if a deviation occurs.
- ensure proper resource booking and project allocation to optimize team utilization.
- ensure strict control of project scope and deliverables.customer satisfaction- guide the team to better manage client relationships through clear communication, transparency about risks, and delivery of high-roi solutions.
- create a sense of urgency and responsibility within the team to foster proactivity and responsiveness.
- personally handle escalation when team leaders or consultants are unable to resolve issues independently.
- be actively involved in critical negotiations (protect customer relationships and portcities).
professionalism & culture- ensure compliance with internal policies (e.g., timesheets, wfo/wfh, work schedules).
- promote a culture of accountability, discipline, and alignment with portcities' operational standards.
- lead by example in the office, close to your team members, to cultivate a professional and productive work environment.
- enforce standards in work ethics, attire, communication, and proper use of company resources.office & meeting leaders- organize & co-lead mexico's internal management meetings, ensuring follow-through on action plans and alignment with broader company goals.
- foster a culture of initiative and collaboration.requirements- bachelor's degree in information system/computer science/business/accounting/management.
- a master's degree in business management is an advantage.
- minimum of 2 years of relevant experience in erp implementation.
- good communication, presentation, and writing skills in english.
- strong knowledge of odoo erp system, including configuration and customization.
- proven experience as an odoo consultant or similar role.
- odoo certification(s) or equivalent industry certifications.
- knowledge of other erp systems and business applications.
- language skills: native/fluent in spanish is required, while proficiency in english is preferred.
- work authorization requirement: candidates must have valid work authorization in mexico to be considered for this position.what we offer- a package and perks: we offer a competitive package that directly rewards your contribution to our growth and profitability.
- base salary: mxn 40,000 to mxn 65,000 gross per year, depending on your profile.
- performance bonus: mxn 80,000 to mxn 180,000 per year.
- paid leave: 20 days of annual leave starting from the first year of employment.
- opportunity to work within an inclusive, international, and multicultural team.
- comprehensive international medical insurance coverage.
- ongoing training and professional development programs.
- clear opportunities for professional growth and career advancement.
- access to gym facilities to support employee well-being.
- hybrid work model, combining office-based and home-office work.
- pet-friendly workplace environment.
- a professional, collaborative, and s#j-*-ljbffr