flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.a career at flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.
if you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.job summaryjob summary:to support our extraordinary teams who build great products and contribute to our growth, we're looking to add a intern (customer service representative)to support our extraordinary teams who build great products and contribute to our growth, we're looking to add a customer service representative located in flex aguascalientes.
.
what a typical day looks like:appropriately utilize system applications and resources to accurately and effectively in providing comprehensive and high-quality services for all customer needsmaintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customersinterpret customer needs, recognize symptoms, causes and solutions.demonstrate clear speaking and writing skills in english, and minimize the use of jargon to best ensure customer comprehensionin charge of tracking relevant metrics and drive action items based on results kpis.coordinate orderboard, rma, cma, ar, otd, sales and export process.sox controls knowledge validation prices, incoterms, terms of payment and agreements.business and operations knowledge edi, cto, bto, btf, bilateral and triangular invoicing process.create cmf, mrf and pqr.the experience we're looking to add to our team:80% english, advance excell preferred, resiliency preferred, basic finance preferred, basic lean preferred.what you'll receive for the great work you provide:competitive salary.life & medical insurance.christmas bonus.food coupons.saving fund.job categoryinternrequired skills:optional skills:flex is an equal opportunity employer and employment selection decisions are based on merit, qualifications, and abilities.
we do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
we're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
please email and we'll discuss your specific situation and next steps (note: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at flex, you must complete the application process first).
#j-*-ljbffr