*the*opportunity*:
the *creative services project manager (pm)* is a highly skilled professional with exceptional project management and client communication abilities, dedicated to delivering outstanding client service. This role partners closely with the integrated marketer to execute internal client requests, ensuring marketing materials are delivered on-target, on-time, on-budget, and on-brand. Acting as a key point of contact, the pm manages the development, production, and publication of literature and digital campaigns across all product categories.
The pm collaborates seamlessly with clients, design teams, and production teams, driving creative direction while maintaining alignment with strategic goals. By actively participating in creative development meetings, the pm ensures that final deliverables meet the highest standards, adhere to the creative brief, and are executed with precision. Their ability to oversee projects from concept to completion guarantees smooth execution, brand consistency, and impactful results.
This role is ideal for a highly organized and proactive individual who thrives in a *collaborative and deadline-driven environment*, ensuring every project meets the highest standards of execution and impact.
*what we’re looking for*
- * education*:bachelor’s degree required, preferably in marketing, communications, advertising or business
- * experience: 3-5+ years of professional-level experience in a project management role either in an external or internal agency in the print/publishing/marketing fields*
- proven project management skills in a complex environment
- knowledge of and experience with the following software programs: microsoft office suite (word, excel, powerpoint, project, etc.)
- * knowledge of and experience with workfront is highly desirable*
- knowledge of the following programs is helpful, but not required: adobe creative suite (indesign, illustrator, photoshop, etc.)
- * knowledge of biopharma, laboratory product and services and healthcare industry a plus*
- * ad agency project management experience, preferably in print, direct marketing, digital campaigns, and promotions.*
- strong ability to negotiate timelines and budgets while maintaining project integrity.
- proven track record of *managing multiple projects (+50 projects) simultaneously* in a fast-paced environment.
- exceptional communication skills to *bridge the gap*between clients, creative teams, and production teams.*
- team player with excellent relationship-building skills
- adept at crisis management
- able to work independently, resourceful and solution-oriented
- excellent written, verbal, communication and presentation skills
- strong understanding of the creative process as well as video, animation, design and print/web production
- successful track record at client service in a marketing or creative environment
- ability to create and execute successful marketing tasks within an overall framework
- detail oriented
- collaborate with internal teams to develop, define or in some cases redefine sop
*how you will thrive and create an impact*
- collaborate on creative direction and development with *clients, design teams, and production teams* to ensure alignment with business objectives.
- participate in *creative development meetings*, ensuring final output adheres to the creative brief.
- partner with *outside agencies* to manage clients’ marketing efforts when required.
- oversee the *end-to-end project lifecycle*, including developing, managing, and publishing literature and digital campaigns.
- develop and maintain strong *client relationships*, working closely with internal teams to execute marketing initiatives.
- review clients *change requests*, assess schedule/cost impacts, and propose effective alternatives.
- negotiate *timelines and budgets*, maintaining strict adherence to all deadlines.
- ensure all branding guidelines are strictly followed for assigned projects.
- recommend effective *reuse of past materials* to optimize resources and minimize costs.
*environmental working conditions & physical effort*
- minimal physical effort is required. Work is mainly sedentary.
- work assignments are diversified. Examples of past assignments are used to resolve work problems and plan for expected safety requirements.
- frequent volume of work and deadlines may impose strain on a routine basis.
- ensure all projects comply with the *creative brief, project specifications, and industry standards*.
- obtain *final sign-off* on all projects before release.
- develop, maintain, and *strictly adhere to project schedules*, identifying key milestones, risks, and contingency plans.
- leverage knowledge of *graphic design, creative production, video, animation, and marketing best practices* to enhance project outcomes.
- continuously optimize workflows, ensuring process efficiency and *reducing project turnaround times*.
*disclaimer*:
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