Job overview
we are seeking a highly organized sales operations associate to support our sales team in achieving business targets.
the ideal candidate will play a key role in coordinating sales activities, ensuring smooth order management, and fostering strong customer relationships.
this position requires excellent organizational and communication skills, as well as the ability to multitask in a fast-paced environment.
responsibilities
* support sales representatives in daily operations and administrative tasks.
* coordinate and track sales activities to ensure timely execution and order fulfillment.
* serve as a point of contact for customers by addressing inquiries, resolving issues, and ensuring overall satisfaction.
* collaborate with internal teams (e.g., logistics, finance, customer service) to ensure seamless order processing.
* monitor sales performance and provide accurate reporting to management.
* assist in the preparation of sales proposals, presentations, and contracts.
* maintain accurate records of customer interactions and sales transactions.
requirements
* experience: 2–3 years in a sales coordination, sales support, or customer service role.
* strong understanding of sales operations and processes.
* proficiency in handling sales-related administrative tasks.
* excellent problem-solving and organizational abilities.
* high attention to detail and accuracy.
* strong customer service orientation with the ability to handle queries and order delays effectively.