Overview role: business analyst location: remote - mexico type: fulltime permanent and remote position with hcltech key skills: excell responsibilities review project assigned for potential gaps and/or missing requirements necessary to fulfill the business request manages their dashboard daily and update accordingly deactivating integrations in all systems when needed notify appropriate teams internally as needed based on specific project needs documents project extracts, company, and contact records. Maintain and protect customer relationships with excellent customer service qualifications 3 years’ experience as a business analyst. Prior experience in gathering detailed business requirements, interpreting customer business needs, and translating needs into operational business requirements. Prior experience in a customer service or customer facing role. Prior experience in ecommerce/ebusiness environment (such as edi, b2b ecommerce, supply chain, other electronic integrations) preferred experience in the food industry/distribution is a plus excellent organization, and team collaboration skills excellent excel advanced preferred excellent written and verbal communication skills excellent facilitation, collaboration, negotiation, and presentation skills strong knowledge and general understanding of it/technical concepts general knowledge of various file types such as edi ansi x12, xml, cxml, flat files etc. General knowledge of data warehouse, ibm, sterling integrator, edi translation tools, coreftp/filezilla. We offer benefits above law (major and minor medical insurance, saving fund, grocery coupons, 12 days vacations) convenient office locations great work environment flexible dress code how to apply if you´re interested please send your english resume to jorgeadrian.herna@hcltech.com job details seniority level: mid-senior level employment type: full-time job function: information technology industries: information services j-18808-ljbffr