-job description
*role purpose*
to provide responsive and high quality senior administrative support to the senior management within risk and compliance chief to staff and regulatory compliance (rc).
Guidance and indirect management of other administrative staff within the wider department will also be required, overseeing broader administrative activities. Managing and influencing through precedent and experience gained through the course of the role holder’s career, leveraging the seasoned knowledge obtained in previous senior administrative roles
*main activities*
- provide full administrative support to senior management within coo & rc
- reply to and formulate correspondence on behalf of senior management within coo & rc
- diary management - meetings organized, rooms booked and diary invites managed
- all action items monitored as appropriate, advising manager of progress
- enquiries directed as appropriate to other members of the management team
- maintain department inventories and records
- co-ordinate travel and accommodation requirements and process associated expense reports
- organize and plan conferences/off-site events including preparation and collation of presentation material.
*leadership &teamwork*
- work effectively with the hbmx, group, region and local teams.
- build and maintain a strong network in mexico and other markets.
- resilience and teamwork.
Requirements
- experience and understanding of the hsbc group, its culture, policies and procedures desirable.
- excellent interpersonal skills.
- experience of liaison with colleagues at all levels within the bank.
- strong written and verbal communication skills.
- proven track record in managing fast changing calendar across global time zones.
- proficient in ms office.
- will need to demonstrate attention to detail.
- ability to handle confidential and sensitive matters at the highest level.
- flexible, able to work in pressurized environment and manage priorities effectively.
- organized and methodical approach to task