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fluent or native english written and spoken (80% minimum):
- open to come to the office at least 3 days per week
responsibilities:
- follow up on the recruitment of official broadcasters and the management of our existing broadcasters, and have reasonable conclusions and suggestions for improving broadcaster performance
- excavate cooperative resources such as local talent agencies and maintain cooperative relationships
- responsible for content management and operations, agency communication and agency management
- responsible for planning and implementing regional online and offline activities; user operations, improve user sensitivity, enhance audience retention
- responsible for the organization and analysis of operational data in the region
skills:
- bachelor\'s degree or equivalent education/experience
- professional, good communication in english, can be used as working language
- with media, pr, event planning, tv station or internet business experience, similar job experience is preferred
- with excellent teamwork spirit, good at communication, active commitment, active feedback, strong sense of responsibility, strong execution ability
- highly energetic, creative and flexible and effective at reaching the desired end goal
- pay: $25,000.00 - $30,000.00 per month
- pregunta(s) de postulación:
- inglés conversacional y escrito superior a 80%
- escolaridad:
- licenciatura terminada (deseable)
- experiência:
- servicio al paciente: 3 años (obligatorio)
- microsoft excel: 1 año (obligatorio)
- idioma:
- inglés (obligatorio)
- work location: hybrid remote in 03103, del valle norte, cdmx
account management intern
hoy
-london stock exchange groupmexico city, mexicointernships & graduate trainee competitive
- come join the lseg team!
support the account management team in mexico performing a series of internal and external activities, supporting customers and the different sales projects that we are managing through the year.
the intern position will have activities dedicated to internal support to the sales team, such as supporting presentations and proposals preparation, reporting generation to help the team to be on track for their targets and be involved in some clients demands to start developing sales skills during the intern process. The position will work with different teams across the region and will bring an opportunity to learn also other roles in the company.
position requirements:
- curious self-starter with critical thinking skills
- ability to work both individually and on a team
- excellent communication and relationship building skills
- interest in financial markets, technology, & data
- english proficiency.
- 4 semesters to graduation
the intern must be registered at university and present a certificate of studies every 6 months.
lseg is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
our purpose is the foundation on which our culture is built. Our values of integrity, partnership, excellenceand changeunderpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
lseg offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
we are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.
job id r
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about lyra health
lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as morgan stanley, uber, amgen, and other fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by david ebersman, former cfo of facebook and genentech, lyra has raised more than $900 million.
lyra central america are recruiting an experience account management lead to be based in mexico, managing a portfolio of local contracts.
this is a full time hybrid role based in mexico city. You will be required to occasionally visit local clients in mexico.
key responsibilities:
- manage client accounts and provide personalized customer support to ensure satisfaction and meet client needs.
- coordinate the execution of client programs, ensuring alignment with administrative and scheduling requirements.
- liaise with exhibitors, provide information, and manage follow-up communications.
- prepare and maintain client reports, including monthly and quarterly updates.
- collaborate internally with various teams to ensure client expectations and program requirements are met.
qualifications and skillset:
- a degree in administration, human resources, psychology, or a related field is desirable.
- proficient in microsoft office, google workspace, salesforce (sari), slack, zoom, and microsoft teams.
- strong organizational skills and ability to manage multiple accounts and projects.
- excellent communication skills (both written and spoken).
experience:
- a minimum of 2 years experience in account management, project management, or a similar field, preferably in a client-facing role.
- experience in customer service, communication, and managing multiple tasks simultaneously.
about you:
- ability to work independently and handle pressure.
- ability to work well in a team.
- attention to detail and strong problem-solving skills.
- ability to work under pressure and meet tight deadlines.
head of account management
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head of account management
hoy
hoy
about lyra health
lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as morgan stanley, uber, amgen, and other fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by david ebersman, former cfo of facebook and genentech, lyra has raised more than $900 million.
lyra central america are recruiting a senior account management lead who will manage lead a portfolio of clients and arrange wellness activities for our corporate clients.
this is a full time hybrid working position with occasional visits to clients expected. The office is situated in mexico city, mexico.
key responsibilities:
- manage key accounts and ensure client satisfaction through ongoing support and wellness activity coordination.
- design and execute engagement strategies based on program usage and client feedback.
- act as liaison between clients and internal teams (call center, reporting, finance, etc.).
- coordinate and deliver wellness talks, crisis interventions, and on-site/virtual activities.
- analyze usage reports to identify trends and improvement opportunities.
- handle end-to-end activity proposals, quotations, and planning tailored to each client.
- create digital wellness content and coordinate with internal design teams.
- ensure accurate client documentation and platform registration (ats & frps).
- support annual contract renewals and provide usage data to drive client retention.
qualifications and skillset:
- bachelor\'s degree in psychology, human resources, administration, communication, or related fields (required).
- advanced english (c1-c2 level) to ensure clear communication with english speaking clients.
- excellent communication and interpersonal skills (verbal and written).
- must be confident public speaking and group facilitation (in person and virtually).
- high attention to detail and strong organizational skills.
- emotional intelligence: empathy, patience, and assertiveness.
- ability to manage pressure, deadlines, and client expectations.
- experience with google workspace and/or salesforce.
- basic knowledge of content creation and digital media.
experience:
- ideally you will have 3+ years managing large accounts (preferably with +10,000 employees).
- experience in wellness programs, hr services, or corporate healthcare is a strong plus.
- familiarity with administrative tasks related to account management.
- background in coordinating or facilitating wellness-related activities is preferred.
about you:
- ability to work well in a team.
- ability to work under pressure and meet tight deadlines.
- must be flexible to attend events or wellness talks outside standard business hours when needed.
- opportunity to lead wellness initiatives and interact with high-profile clients.
- creativity and initiative are highly valued; autonomy in decision-making is encouraged within defined scopes.
consultant, client success account management
hoy
company description
visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
when you join visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
join visa: a network working for everyone.
job description:
client support services works with issuers, acquirers, processors and merchants in country to develop and deliver the support model for visa inc. This includes day-to-day operations and product support, back office support and customer performance reporting.
job scope
this is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.
responsibilities
- the senior account manager is responsible for providing operational support to assigned global/regional (signature and strategic) clients and their line(s) of business.
- the individual in this position will manage a range of complex problems of diverse scope and take a broad perspective to identify innovative solutions requiring mínimal guidance, except where escalating to management is appropriate.
- the individual is considered a functional expert and must have strong understanding of the client’s processing and operational business.
- develops client support strategies which align to the global css strategies and applies advanced knowledge of visa and visa products, systems and procedures.
- establishes and fosters relationships with clients and internal stakeholders at all levels of staff, acting as liaison for the client and other visa groups. Coordinates internal resources to accomplish visa and client objectives.
- works proactively with customers to ensure that both the client and visa are operating in the most effective and cost efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back office processing).
prepares and delivers advanced reporting and sla performance as appropriate.
qualifications
basic qualifications:
- 4 years of work experience with a bachelors degree or at least 2 years of work experience with an advanced degree (e.g. Masters, mba, jd, md) or 0 years of work experience with a phd degree
- must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving.
- customer focus with proven ability to establish productive working relationships with staff and management at all levels.
- ability to set priorities and manage customer expectations, and work both as part of a team and independently.
proficiency providing technical and consultative support to external customers and identify business needs.
- demonstrate ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
- working knowledge of microsoft office.
- excellent verbal, written, presentation and interpersonal skills are required.
- english proficiency is mandatory
preferred qualifications:
- 7-10 years of work experience with a bachelors degree or 6 years of work experience with an advanced degree (e.g. Masters, mba, jd, md) or 3 years of experience with a phd.
additional information
work hours: 8 hours / 5 days per week
travel: position might require occasional travel for training or team meetings
- physical requirements: this position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
visa will consider for employment qualified applicants with criminal histories in a manner consistent with eeoc guidelines and applicable local law.
business development
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