Opening in early 2027
in early 2027, omni hotels & resorts will debut its first owned and managed property in mexico: the
omni pontoque resort at punta de mita
— a sanctuary of oceanfront beauty that will set a new benchmark for ultra-luxury hospitality in the region.
this extraordinary resort marks omni's arrival into the elite tier of international luxury resorts, where personalized service, world-class dining, and transformative experiences define every stay.
with
202 elegantly appointed guestrooms, 42 expansive suites, and two private villas
— each with sweeping pacific views — the resort invites guests into a realm of effortless sophistication.
from jungle-framed treatment rooms in the full-service spa to three infinity-edge pools overlooking the ocean, every detail inspires serenity and connection.
guests will savor
regionally inspired cuisine
at three signature restaurants and celebrate life's milestones in
27,000 square feet of indoor and open-air event space
designed for destination weddings, executive retreats, and high-profile gatherings.
this is a
rare, career-defining opportunity
to serve as
opening general manager
, leading a flagship resort of exceptional scope and sophistication into the market and establishing omni's reputation among the world's finest luxury brands.
the general manager will act as the visionary and steward of the omni pontoque resort experience.
beyond operational excellence, this leader will be charged with crafting a culture of refined service, authentic mexican hospitality, and transformative guest journeys.
as the resort's primary strategic business leader, the general manager will be accountable for all facets of the operation — from guest satisfaction and brand positioning to financial performance and talent development — ensuring the property achieves both short-term success and long-term brand equity.
the ideal candidate
the successful candidate will be a
passionate hotelier and visionary leader
who thrives in the art of hospitality.
they will blend global luxury expertise with authentic cultural connection, elevating omni pontoque to stand shoulder-to-shoulder with the world's most celebrated resorts.
this is not only a role — it is a
career-defining opportunity
to shape the future of luxury hospitality in mexico.
lead all aspects of the
pre-opening and launch
, including talent acquisition, operational systems, service culture, and positioning strategy.
inspire, mentor, and develop a leadership team that embodies omni's
luxury ethos
and commitment to personalized guest service.
establish the resort as a
market leader
in punta de mita, leveraging sales, revenue, and marketing strategies to capture market share and outperform the comp set.
build strong, collaborative relationships with owners, local community leaders, and global brand partners.
oversee operations across rooms, f&b, spa/wellness, events, and recreation with a focus on seamless integration and uncompromising service.
ensure consistent
guest satisfaction scores
that rival and exceed international luxury competitors.
drive profitability while safeguarding the
integrity of the guest experience
and the long-term value of the brand.
champion omni's culture of
genuine care for both guests and associates
, fostering an environment of engagement, empowe
minimum
5 years' experience
as general manager of a
luxury resort
(ultra-luxury strongly preferred).
previous experience in
mexico
required; deep knowledge of regional culture, luxury clientele, and market positioning.
bilingual fluency in spanish & english
proven
pre-opening
leadership experience strongly preferred.
track record in oceanfront resort operations advantageous.
exceptional leadership presence with the ability to
inspire teams and engage high-profile guests
with discretion and elegance.
strong financial acumen and p&l management experience (10+ years).
experience in a unionized environment a plus.