.community managerare you passionate about gaming and skilled at bringing communities together?
we're looking for a community manager to serve as the vital link between our development team and player base.
you'll foster a thriving, engaged, and loyal community across social media, forums, and in-game channels, ensuring players feel heard, excited, and connected to our games.
your strategic communication and deep understanding of gaming culture will help drive long-term engagement and brand loyalty.what will you do?Be the voice & ear of the community: serve as the direct connection between players and developers—gathering feedback, relaying updates, and building trust.manage and moderate community channels: lead community engagement across discord, reddit, game forums (e.g., discourse, vanilla), and social platforms like twitter/x, instagram, tiktok, facebook, and youtube.create & drive engagement initiatives: organize and host community events, contests, livestreams, and amas (ask me anything) to energize and grow the community.track sentiment & surface insights: monitor community feedback, trends, and pain points, and escalate them to production and dev teams with clear summaries and recommendations.uphold a healthy environment: establish and enforce community guidelines, moderation workflows, and escalation paths in coordination with internal and volunteer mods.coordinate basic support: work alongside the customer support team to address basic player needs and common issues.represent the brand online: be a consistent, positive, and professional presence across platforms—informing, engaging, and supporting players.to be successful you will have:2+ years of experience in community management, ideally in a live-service or multiplayer gaming environment.excellent written and verbal communication skills, with the ability to manage conversations calmly and empathetically—even under pressure.hands-on experience managing discord bots, reddit moderation tools, forums, and major social platforms (instagram, x/twitter, tiktok, youtube, etc.
).strong understanding of gaming culture, community dynamics, memes, and online player behavior.content-savvy mindset, capable of collaborating with marketing or content teams to support campaigns, announcements, and organic growth.organized and proactive, with the ability to manage multiple community tasks and provide data-driven insights.comfort in ambiguity, with a self-starter attitude and ability to work autonomously in fast-paced environments.bonus points:experience running livestreams or video content (twitch, youtube live).familiarity with analytics tools (e.g., sprout social, discord insights, reddit metrics).previous involvement in gaming communities as a player, moderator, or creator.in return, you can expect:knowledge and working experience with adoexperience with microsoft toolsexperience with studios qualitythe gross monthly wage will be mxn 20,000