Mroads is looking for a "scrum master" for one of the direct clients in benito juarez, mexico.this is a hybrid role with 3 - 4 days in office.job summary we are seeking an experiencedscrum masterto lead agile delivery for it projects across application development, system integration, and enterprise platforms. The ideal candidate will be a servant leader who can coach cross-functional teams, remove impediments, and ensure high-quality, on-time delivery of technology solutions.key responsibilities · facilitate agile ceremonies: daily stand-ups, sprint planning, reviews, and retrospectives · coach teams on scrum and agile best practices and ensure consistent adoption · partner with product owners to maintain a healthy, prioritized backlog · remove impediments and manage dependencies across it and business teams · track and report sprint progress, velocity, risks, and delivery metrics · foster a culture of continuous improvement, transparency, and accountability · support release planning, roadmap execution, and cross-team coordination · work closely with engineering, qa, devops, ux, and business stakeholders · ensure compliance with internal it governance, security, and quality standards required qualifications · bachelor's degree in computer science, information technology, or related field · [5]+ years of experience as a scrum master supporting it projects · strong hands-on experience in agile/scrum methodologies · experience working on it initiatives such as application development, cloud, data, or enterprise systems · proficiency with agile tools such as jira, confluence, azure devops, rally, or similar · strong understanding of sdlc, ci/cd, and modern it delivery models · excellent communication, facilitation, and conflict-resolution skills preferred qualifications · scrum master certification (csm, psm, safe sm, or equivalent) · experience in scaled agile environments (safe, less, spotify, nexus) · background working with distributed and cross-cultural teams · exposure to devops, cloud, cybersecurity, or data platforms key skills · agile coaching & servant leadership · stakeholder management · risk & dependency management · metrics & reporting (velocity, burndown, pi objectives) · continuous improvement & team enablement