We are seeking a skilled professional to provide top-notch technical and billing support. As an integral part of our team, you will address customer inquiries, troubleshoot issues, and ensure a seamless customer experience.
supporting event excellence
* help event producers set up events and ticket sales by leveraging your analytical skills to identify solutions
in this role, you will work remotely with flexible hours but may require some weekend availability. The initial commitment is 10-20 hours per week, which could lead to full-time as skills develop. Your hourly rate will be negotiable based on your performance.
* strong analytical and communication skills
* ability to work under pressure and multitask
* experience with customer service software and crm systems is highly beneficial
benefits and opportunities
this is a unique opportunity to join our dynamic team and contribute to the success of our customers. You will have the chance to develop your skills, work with a talented group of professionals, and enjoy a flexible work environment.
what we're looking for
we are looking for a self-motivated and detail-oriented individual who can provide exceptional support to our customers. If you possess strong problem-solving skills, excellent communication abilities, and a passion for delivering top-notch service, we encourage you to apply.