*roles and responsibilities*
- facilitate order management - process order intake, input into internal systems.
connect to customer portals and systems.
may support forecasting, billing and collection activities.
key contact for customer inquiries, customer complaint (issue) resolution process.
work with operations to understand and communicate commits and status to customers.
aviation only: may also engage in sales activities for assigned customers.
- works together with people from the business unit.
contacts are under guidance and/or geared towards collecting or giving technical information.
- handles simple project processes.
there are detailed guidelines for production and/or simple human interfaces requiring little technical knowledge.
a framework of conditions is set.
- handles targeted clients.
contracts are predefined and a framework of conditions is set and followed.
*required qualifications*
- bachelor's degree from an accredited university or college (or a high school diploma / ged with at least 4 years of experience in services).
*desired characteristics*
- strong oral and written communication skills.
strong interpersonal and leadership skills.
ability to work independently.
strong problem solving skills.
*about us*:
with operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people.
as a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there.
people who are as passionate as we are about making energy safer, cleaner and more efficient.
*join us*:
are you seeking an opportunity to make a real difference in a company that values innovation and progress?
join us and become part of a team of people who will challenge and inspire you!
let's come together and take energy forward.
baker hughes company is an equal opportunity employer.
employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.