Freight forwarding manager role
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as a key manager in the logistics industry, you will play a vital role in ensuring seamless door-to-door deliveries for our clients worldwide.
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our company operates a global network of trusted partners and suppliers, providing a range of services including customs clearance, warehouse management, and white glove delivery options.
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with a strong focus on customer satisfaction, we are looking for an experienced freight forwarding manager to lead and manage our station operations.
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the ideal candidate will have a proven track record of success in managing p&l and operational oversight, leadership, and direction. They will be responsible for developing and growing business in their dedicated region through effective business development activities.
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1. lead, direct, and manage all station functions to ensure departments and staff execute service agreements effectively.
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2. maximize profitability by delivering superior customer service, communicating effectively, and following up on pending matters with customers.
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3. responsible for business development, sales, and marketing, as well as new account development to drive maximum transportation revenue growth.
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4. provide daily guidance, leadership, and support to station staff on operational, communication, human resources, revenue enhancement, standardizing procedures, systems applications, and executing processes to meet customer needs.
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5. skilled problem solver with excellent communication, decision, and management skills.
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6. proven ability to lead and manage a diverse workforce and maintain relationships with clients, vendors, and customers at all levels of management.
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7. ability to organize and perform multiple assignments in a high-volume, fast-paced environment.
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8. able to interact, communicate, and maintain relationships with clients, vendors, customers in all levels of management.
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9. effective team player with a consultative approach to build strong partnerships in various industries.
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10. excellent communication, decision, and management skills.
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