*benchmark guadalajara is looking for the following profile*:
program manager
*company description*:
benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services.
the industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.
*summary*
the program manager is responsible for the execution of customer strategies related to one or more customers including all products/programs from new product introduction through volume production.
he/she is responsible for achieving high customer satisfaction, driving profitable business relationships and sales growth and providing strong leadership to the customer focus teams to ensure achievement of customer commitments.
*position responsibilities*:
- leader of the customer focus team (cft).
prioritize and monitor all cft activities.
- acts as primary day-to-day customer point of contact and functions as the primary customer contact in resolution management and responsible for the overall health of the customer relationship.
- ensures successful new product introduction.
- executes to npi standard process.
- provides timely notification to gms and global program managers of critical problems encountered, action taken, and anticipated effect on project objectives.
- works with sca to ensure resolution of excess and obsolete inventory issues.
- meets and manages customer demand in accordance with contract, site inventory objectives, equipment and personnel capacity.
- ensure the profitability of the project.
- upload/download the demand in the system in a timely manner.
precise management of the mps to guarantee compliance with on-time deliveries, as well as guarantee adequate levels of inventories through a timely process of demand loading and unloading analysis.
- obtain the specifications and requirements of the clients.
- communicate those requirements to functions within the company.
- coordination of customer projects in the plant for compliance with deliveries, quality, and cost.
- inventories.
- customer representative within the company.
- internal notification of changes to the product and information to the client about the impact of the same
- ensure customer satisfaction.
*requirements*
- bachelors' degree required.
- advanced english (conversational).
- 5-8 years required of related experience.
- supply chain.
- planning parameters.
- experience in logistics and support to shipment scheduling.
- advanced intermediate excel
- strong written and verbal communication skills.
- strong presentation and interpersonal skills.
- strong persuasion and skills.
- organized and detail oriented.
tipo de puesto: tiempo completo
horario:
- turno mixto
prestaciones:
- estacionamiento de la empresa
- seguro de gastos médicos mayores
- seguro de vida
- servicio de comedor
- vales de despensa
experiência:
- .net: 1 año (deseable)
- javascript: 1 año (deseable)
- desarrolladores ios: 1 año (deseable)
- desarrolladores android: 1 año (deseable)
idioma:
- inglés (deseable)