Advanced sap basis support specialist
as an advanced technical support and application maintenance specialist, you will provide expert-level support for our integrated sap landscape. This is a client-facing role that requires collaboration with functional teams across multiple sap modules.
key responsibilities
* manage escalated incidents, coordinate cross-functional activities, and ensure system stability and optimal performance.
* provide level 2 basis support for sap systems, including system administration, client management, transport handling, performance tuning, and troubleshooting.
* collaborate with functional consultants and developers to ensure smooth integration across sap modules.
* execute system maintenance, support package installations, patches, and upgrades.
preferred qualifications
* strong expertise in sap system administration, client and transport management, and performance tuning.
* knowledge of sap modules (mm, pp, sd, le, fi, hcm) from a basis/support perspective.
* sap basis certification is an asset.
* experience with cloud-hosted sap environments (aws, azure) is desirable.