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Account manager

Monterrey, N.L.
Recrew
Director de cuentas
Publicada el 23 abril
Descripción

Bachelor's degree in business administration, industrial engineering, foreign trade, or related field.- experience in corporate sales of at least 7-10 years.- minimum of 4 years in customer service or sales, with experience in graphic arts.- project management- office package- advanced english- customer focus- negotiation- effective communication- emotional intelligence- decision-making- report critical delivery risks to the sales manager- new projects and/or jobs with modifications- follow up on the project at all stages- coordinate artwork between the gpi design area and prepress suppliers- obtain customer approvals in coordination with quality, planning, costs, purchasing, and structural design- obtain and follow up on information from clients- follow up on manufacturing with the respective areas of design, planning, and purchasing- request quotes and provide the corresponding information for each project in a timely manner- ensure testing and approvals with quality- support cs and quality in case of receiving customer complaints or rejections escalated due to the magnitude of the problem and follow up until resolution- conduct customer voice surveys- respond to customers promptly, ensuring their satisfaction- comply with requirements when needed by requesting the corresponding gpi area and sending product safety requirements (bpms, prerequisites/haccp, and sqf) to the customer- generate the sales plan for the following year- negotiate prices- conduct frequent client visits- get involved and support cs in constant and/or significant variations in customer demand- cascade relevant client information to the appropriate gpi channels- validate prices and costs charged by cs- update sales forecast- lead the process of entering new project information, both internally and with the client- lead the process of implementing/launching new products in plants- report periodically on the status of new opportunities (funnel)- send samples of new products to clientstipo de puesto: tiempo completosueldo: $60,* - $65,* al mesbeneficios:- ayuda o servicio de transporte- caja de ahorro- seguro de gastos médicos mayores- seguro de vida- vales de despensapago complementario:- bono anualexperiência:- ventas corporativas: 7 años (obligatorio)- servicio al cliente: 4 años (obligatorio)idioma:- inglés (obligatorio)lugar de trabajo: empleo presencial

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Monterrey, N.L. > Account manager

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