Base pay rangemx$1.00/yr - mx$1.00/yrabout fbsfbs - farmer business services is part of farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with us expertise, we build diverse and high‑performing teams that are equipped to thrive in today's competitive marketplace.we believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping farmers build a winning team that delivers consistent and sustainable results. Since we don't have a local legal entity, we've partnered with capgemini, which acts as the employer of record. Capgemini is responsible for managing local payroll and benefits.what to expect on your journey with usa solid and innovative company with a strong market presencea dynamic, diverse, and multicultural work environmentleaders with deep market knowledge and strategic visioncontinuous learning and developmentfarmers insurance is seeking a strategic and experienced senior domain architect to lead the transformation of our distribution, marketing, and agency technology ecosystem, including crm, martech, agency management, commissions, and agency services platforms. This role is pivotal in driving innovation through ai and automation, enabling seamless agent and customer experiences, operational efficiency, and data‑driven decision‑making.key activitiesstrategy & roadmap developmentdevelop and govern the technical architecture roadmap for distribution, marketing, and agency domains. (plus)lead architectural design for salesforce, marketing automation, agency management, and commissions platformsevaluate emerging technologies, including ai/ml models, rpa (robotic process automation), and intelligent data platforms, to modernize capabilitiesarchitectural design & governancecreate reference architectures and reusable patterns for crm, martech, and agency systemsarchitect end‑to‑end solutions that incorporate ai‑driven personalization, automated workflows, data integrity, and secure integrationsdefine modernization strategies for legacy systems (e.g., wins), ensuring smooth transitions and data consistencylead governance sessions to ensure alignment with enterprise standards and strategic visionplatform leadership & solutioningsalesforce: design intelligent solutions for lead management, campaign orchestration, agent productivity, and customer engagement. (desirable)marketing automation: architect platforms for segmentation, targeting, a/b testing, and real‑time analyticsagency management & commissions: automate agent onboarding, compensation processing, and service workflows using ai and workflow enginesai & automation: integrate predictive analytics, chatbots, and intelligent routing to enhance agent and customer experiencesintegration: build unified data flows across salesforce, martech, agency systems, and enterprise platformsrequirements+9 years of experience in a similar rolebs in computer science or similarprevious experience in insurance (plus)full english fluency (must)salesforce crm implementationexperience with any crm implementationexperience with new technologies (ai, automation)technical & business skillssalesforce certified application architect or system architect. (very desirable)certifications in marketing automation or agency platforms. (new technologies, ai, automation, self‑service, agency on boarding)itil v4 certification (desirable)knowledge of contact center technologies and omnichannel routing (very desirable)experience leading cloud migrations and modernization initiatives. Aws mainlycommunication skills, stakeholder managementbenefitsa competitive salary and performance‑based bonusescomprehensive benefits packageflexible work arrangements (remote and/or office‑based)you will also enjoy a dynamic and inclusive work culture within a globally renowned groupprivate health insurancepaid time offtraining & development opportunities in partnership with renowned companies #j-18808-ljbffr