Search for a technical support leader position
technical support leaders are responsible for overseeing the technical infrastructure of an organization, ensuring that servers, networks, and systems operate smoothly. This role requires collaboration with operational and technology teams to coordinate projects, maintain equipment, and implement technological updates.
required skills and qualifications:
- a bachelor's degree in engineering or a related field
- at least 3 years of experience in leadership roles within technical support, preferably in call centers or high-demand environments
- experience managing technical support teams in complex technological settings
- knowledge of server administration (windows server), linux systems, cisco networks, and avaya telephone systems
- ability to monitor systems, manage incidents, and ensure high levels of availability
- project management skills: ability to coordinate multiple technological initiatives and ensure effective execution
- leadership and communication skills: ability to lead, motivate, and develop multidisciplinary teams while maintaining clear communication with different levels of the organization
benefits:
- competitive salary
- superior benefits beyond labor law requirements (health insurance, life insurance, food vouchers, and savings fund)
desired education level:
higher education - graduate
desired experience level:
expert level
department function:
technology/internet
industry:
consulting, advisory, and business services