Overview
hoy
drive operations excellence
we seek a seasoned operations leader to oversee station performance and drive results through process improvement, team development, and strategic partnerships.
* lead and motivate operational teams to deliver exceptional service, efficiency, and quality.
* develop and implement process improvements to enhance productivity and minimize costs.
* collaborate with cross-functional teams to achieve business objectives and strengthen customer relationships.
* maintain compliance with corporate standards and regulations across all activities.
* guarantee effective resource allocation and optimize performance under dynamic conditions.
requirements:
* bachelor's degree or equivalent in a relevant field
* 5+ years of experience in operations management, including 2+ years in station operations
* proven track record of leadership, communication, and people management skills
* strong technical proficiency in ground interface operations
* fluency in english and local language
what you bring:
* a passion for driving operational excellence and delivering results
* a collaborative mindset and strong communication skills
* the ability to adapt to changing circumstances and prioritize tasks effectively
* a commitment to maintaining high standards of quality and customer satisfaction
operations group leader
hoy
responsibilities:
as a production group leader you are responsible to implement and execute the established business plan for an area of the production operations and foster an atmosphere of teamwork and cooperation. Work is of a technical nature using independent judgment within the limits of gms; focusing on safety, people, quality, responsiveness, cost, and environment (spqrce). Possess the ability to deal with complex problems.
* be responsible for the effective use of personnel, material, and equipment
* participates in the training, developing and evaluating of hourly team members.
* participates in the development of highly effective teams. Leads global manufacturing systems(gms) processes and serves as resource supporting launch and pilot activities in assigned areas.
* meets or exceeds production cost schedule and maintains quality requirements.
* maintains awareness of quality standards, and communicates department quality goals, and leverages resources to solve quality issues.
* builds and maintains good working relationships with employees, union and management. Understands and consistently administer the national and local agreements between general motors and the united auto workers union.
* implements and follows systems that prevent reoccurrence of known issues. Promote safe work practices and achieve objectives for ergonomics, health and safety and housekeeping. Motivates, trains and develops employees to effectively perform their jobs utilizing standardized methods.
* ensure team members receive adequate jit (job instruction training).
* coach, teach, counsel and mentor group leaders in these responsibilities.
work appropriately
onsite.
knowledge / qualification:
* bachelor’s degree: mechatronic engineer and all engineering related.
* required experience in similar position: from 1 to 3 years.
* available to change shifts (4x3, 5x2, 6x1).
* english level: advanced.
just so you know diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within general motors.
about gm:
our vision is a world with zero crashes, zero emissions and zero congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
why join us:
we aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our work appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one general motors team.
diversity information:
general motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
team leader - digital operations
hoy
you lead the way. We’ve got your back.
at american express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #teamamex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
job description
key responsibilities:
* lead a contact center operation, delivering exceptional results above the industry standards, and achieving quality, contact and conversion objectives
* build up business relationships, enhance operational processes, commercial strategies, and compliance regulations to successfully manage the operation
* strong analytical skills to prevent, identify and solve operational opportunities and critical thinking
* manage and control unit budget to improve cost and benefits
* ensure create good working conditions and promote the american express values
* proven ability to leverage a strong growth mindset to motivate and foster growth in a diverse and dynamic team environment
* ability to challenge the status quo and act as an agent of change
* innovating and progressive thinking to enable business growth, along with a strong ability to influence design, strategy, and execution when needed
* prevent risk operational events
qualifications
* excellent verbal and written communication skills (english and spanish)
* proven excel skills
* exceptional attention to detail
* team oriented and collaboration skills
hoy
you will maintain awareness of quality standards, and communicate department quality goals, and leverages resources to solve quality issues. You will build and maintain good working relationships with employees, union and management, and understand to consistently administer the national and local agreements between general motors and the workers union. Implements and follows systems that prevent reoccurrence of known issues.
- responsible for the effective use of personnel, material, and equipment
- participate in the selection of new employees be responsible of trainning, developing and evaluation of salaried and hourly employees, as well as the development of highly effective teams
- leads global manufacturing systems(gms) processes across multiple departments and serve as lead resource supporting launch and pilot activities in assigned areas
- meets or exceeds production cost schedule and maintains quality requirements
- promote safe work practices and achieve objectives for ergonomics, health and safety and housekeeping. Motivate, train, and develop employees to effectively perform their jobs utilizing standardized methods.
- ensure team members receive adequate jit (job instruction training)
- coach, teach, counsel and mentor group leaders in these responsibilities.
additional job description
advanced english required
about gm
our vision is a world with zero crashes, zero emissions and zero congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
why join us
we aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our work appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one general motors team.
diversity information
general motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.
hoy
you will maintain awareness of quality standards, and communicate department quality goals, and leverages resources to solve quality issues. You will build and maintain good working relationships with employees, union and management, and understand to consistently administer the national and local agreements between general motors and the workers union. Implements and follows systems that prevent reoccurrence of known issues.
- responsible for the effective use of personnel, material, and equipment
- participate in the selection of new employees be responsible of trainning, developing and evaluation of salaried and hourly employees, as well as the development of highly effective teams
- leads global manufacturing systems(gms) processes across multiple departments and serve as lead resource supporting launch and pilot activities in assigned areas
- meets or exceeds production cost schedule and maintains quality requirements
- promote safe work practices and achieve objectives for ergonomics, health and safety and housekeeping. Motivate, train, and develop employees to effectively perform their jobs utilizing standardized methods.
- ensure team members receive adequate jit (job instruction training)
- coach, teach, counsel and mentor group leaders in these responsibilities.
additional job description
advanced english required
about gm
our vision is a world with zero crashes, zero emissions and zero congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
why join us
we aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our work appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one general motors team.
diversity information
general motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.
hoy
at bosch automotive aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our automotive aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our automotive service solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.
as a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.
join us at bosch automotive aftermarket and help us shape the future of mobility
job description
at bosch automotive aftermarket, we believe in creating a work culture that embodies our core values of grow, enjoy, and inspire. Our automotive aftermarket division provides diagnostic and repair shop equipment, spare parts, and repair solutions for passenger cars and commercial vehicles worldwide. Our automotive service solutions operations supply testing and repair-shop technology, diagnostic software, service training, and information services.
as a member of our team, you will have the opportunity to grow your skills and knowledge while working with cutting-edge technology. We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business. We believe that by cultivating a work environment that encourages personal and professional growth, enjoyment, and inspiration, we can achieve great things together.
join us at bosch automotive aftermarket and help us shape the future of mobility
job description
as team lead – sr. Product manager, you will lead the strategic management and lifecycle of our product portfolio in mexico. In addition to owning product strategy, development, and execution, you will have disciplinary leadership responsibilities for the product management team in mexico, ensuring alignment, engagement, and performance aligned with targets managers and guidance of their respective managers in north america. (add approx. 8 hci responsibility)
you will drive innovation, growth, and operational excellence by turning market insights into actionable strategies while fostering a high-performing, collaborative local team culture.
key responsibilities
* product lifecycle management: lead the product portfolio in mexico from concept to phase-out, aligned with business strategy.
* growth strategy: identify market gaps and opportunities through customer insights and competitive analysis.
* business case development: build financial justifications for new products and lifecycle changes.
* performance monitoring: track key metrics like revenue, margin, coverage, and p&l to meet targets.
* go-to-market support: provide product positioning, technical content, and launch materials.
* issue resolution: lead problem-solving for quality and logistics issues using structured methods.
* regional alignment: ensure effective communication and execution of u.s.-driven strategies as well other regional organizational benchmarks within the mexico team.
qualifications
experience & background:
* bachelor's or master's degree in marketing, engineering, or a related business field.
* 5+ years of experience in product management, preferably in the automotive aftermarket
* practical / hands-on experience with and interest in automotive technology a plus
* knowledge of standard ms software (especially ms excel, ms powerpoint)
* sap knowledge, ms project and powerbi is a plus
* proficient oral and written communication in english
desired competencies:
* initiative and determination, taking ownership of and accomplishing objectives with a strong drive and energy for results and need to finish
* strong entrepreneurial mindset
* customer focused and sales oriented
* high level of social competence - team player, ability to effectively work in cross-functional teams
* ability and willingness to travel domestically & internationally (up to 35% traveling locally and internationally)
technical team lead
cuauhtemoc, distrito federal china mobile international limited
hoy
china mobile international limited (cmi) is a wholly owned subsidiary of china mobile. Leveraging the strong support by china mobile, cmi provides a full range of comprehensive international telecommunications services, which includes idd, roaming, internet, mnc services and value-added business across the globe. Headquartered in hong kong, cmi has expanded our footprint in 20 countries across different regions.
job responsibilities:
* work with customer managers to understand client needs and design suitable solutions.
* prepare technical proposals, business quotations, and solution presentations.
* provide accurate business quotations in line with company standards.
* support project delivery, coordinate with internal teams, and ensure timely execution.
* build and manage local solution and delivery support teams.
* form a “triangular relationship” with customer managers and delivery teams to strengthen customer engagement.
* act as a key technical contact, respond quickly to customer needs, and ensure satisfaction.
* gather feedback to improve services and identify new opportunities.
job requirements:
* bachelor’s degree in information technology, computer science, or a related field.
* 5+ years of experience in it, telecommunications or similar field, with at least 2+ years in a leadership role.
* excellent leadership, communication, and interpersonal skills.
* fluent in either one of the languages: english, spanish
technical team lead
hoy
china mobile international limited (cmi) is a wholly owned subsidiary of china mobile. Leveraging the strong support by china mobile, cmi provides a full range of comprehensive international telecommunications services, which includes idd, roaming, internet, mnc services and value-added business across the globe. Headquartered in hong kong, cmi has expanded our footprint in 20 countries across different regions.
job responsibilities:
* work with customer managers to understand client needs and design suitable solutions.
* prepare technical proposals, business quotations, and solution presentations.
* provide accurate business quotations in line with company standards.
* support project delivery, coordinate with internal teams, and ensure timely execution.
* build and manage local solution and delivery support teams.
* form a "triangular relationship" with customer managers and delivery teams to strengthen customer engagement.
* act as a key technical contact, respond quickly to customer needs, and ensure satisfaction.
* gather feedback to improve services and identify new opportunities.
job requirements:
* bachelor's degree in information technology, computer science, or a related field.
* 5+ years of experience in it, telecommunications or similar field, with at least 2+ years in a leadership role.
* excellent leadership, communication, and interpersonal skills.
* fluent in either one of the languages: english, spanish
hoy
the ioc team lead manage a team of ioc specialiststo ensure the necessary parameters to consider that a good level service is being provided in the monitoring of our and customer infrastructure and resolve any major incident that appear.
job responsibilities that are specific to the position:
* manages customer the necessary parameters to consider that a good level service is being provided.
* communicates operational issues and relevant business information to the team.
* facilitates personal development of team members: determines baseline performance and identify development gaps; coaches' technical skills of subordinates, identifies teams' development priorities / training needs & solutions.
* ensure staff well-being; facilitates effective teamwork and conflict handling.
* facilitates implementation of change through support and implementation of change initiatives.
* planning, scheduling, coordinating of activities & resourcing for the team.
* facilitates clear understanding of individual responsibilities; assigns work to individuals and sets priorities (day to day); sets deadlines and standards for performance.
* monitoring team's productivity and operational performance and takes rectifying action if required (focus on analyze trends and issues and to develop solutions).
implements and executes the governance framework; ensures effective use of integrated corporate tools; and manages compliance to processes, procedures, and standards.
professional skills:
* fluent english language skills required: verbal and written communication.
* self-motivated and disciplined.
* strong investigative and analysis skills.
* strong technical and process design and implementation skills.
* strong communication and presentation skills along with the ability to work in a highly collaborative environment.
* ability to work creatively and analytically in a problem-solving environment.
* manages multiple priorities in a high-pressure environment.
* have strong inter-personal and communication skills: capable of training users in complex topics and making presentations to internal groups.
* able to write intricate system and user documentation. Capable of writing and explaining purchase justifications.
proven experience working within incident, problem and change management programs and developing maintenance plans related to storage environments is preferred.
technical skills:
* 3+ year of experience in a customer service monitoring operational environment.
* good technical understanding of it fundamentals
* good knowledge in itsm tools.
* good technical understanding of o.s. like windows, linux and aix.
* good technical understanding of hypervisor technologies like vmware, hyper-v and acropolis.
* good technical understanding of network devices and configuration.
* good technical understanding of storage and backups.
* good technical understanding of databases.
good technical understanding of emerging technologies.
hoy
job function: cloud & software services
why softwareone?:
we could write a long text about how cool, challenging, great, international, forward-thinking and diverse we are, but. ¡you alreday know, you are part of us!
what are you waiting for to take your next big proffesional step?
the role:
we are seeking for someone with wide experience in it services and customer satisfaction business focused on the continuous improvement of the delivery practice and project management methodologies. The role also includes a significant dedication on sales support to achieve double digit growth.
- team leads are aligned with local and global vision and strategy and are accountable for the end-to-end quality of service delivered by the team.
- oversee project deliverables and supervises the day-to-day operational activities and ensures even distributing the workload across the team.
- provide strategic and operational direction to the team and assist in the coordination, implementation, and communication of local and global delivery initiatives/changes.
- assist in the identification of service/process, continuous improvement initiatives and provide the required operational reports that measure operational support metrics.
- responsible for maintaining, supporting, and improving on an on-going basis the service components within the domain of practice.
- in charge of maintaining the relationship between the customer/countries and the delivery teams
- actively manages project escalations to resolution ensuring that the team meets the kpis for service quality and delivery while adhering to global and local delivery processes.
- accountable for individual team member performance management, training, and development (employee wellbeing) acting as a motivator, supervisor, and mentor.
- managing of individual and team utilization metrics.
- create customized reports and analyzing the performance of individual team members on customer engagements to manage team performance monthly.
- support in recruitment of qualified skill requirements within the team.
what we need to see from you:
key experience / knowlege:
* +6 years professional experience in leading service delivery teams and organizations
* understanding of structure, delivery requirements and services provided within is practice domain of expertise
* self-driven independent work ethics that drives internal and external accountability
* strong people management experience and skills with the ability to delegate work & motivate team members
* strong facilitator that can deal with conflicts and conflict resolution
* fluent english language skills
core:
* confident individual that is highly motivated and results oriented
* well organized individual who can easily multitask and manage own and team’s time
* strong problem solving and consultative skills
* strong sales support skills
* quality oriented personality
* analytical & logical skills
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