Business analyst role
we are seeking a skilled business analyst to join our team in mexico city. As a vital operational member, you will be dedicated to achieving excellence in campaign tagging and social media account management.
the ideal candidate will ensure that business processes and deliverables comply with established service level agreements and on time delivery. You will have the opportunity to work effectively with agencies on record (aor) partners and key stakeholders, fostering positive relationships and seamless communication.
key responsibilities:
* gather and meticulously document all business and technical requirements to ensure alignment with project objectives and stakeholder needs.
* generate utm tracking codes for different types of marketing channels, to get detailed metrics about the visitors from tracking platforms like google analytics etc.
* ensure that all processes and deliverables adhere to established service level agreements (slas), maintaining high standards of operational excellence.
* manage agencies on record (aor) and vendors on their requirements using strong analytical capabilities.
* demonstrate collaboration skills by working effectively with aor partners and key stakeholders, fostering positive relationships and seamless communication.
* employ negotiation techniques to resolve conflicts, secure favorable terms, and drive mutually beneficial outcomes with partners and stakeholders.
* possess a deep understanding of marketing processes to effectively support campaign tagging and social media management initiatives.
* exhibit proficiency in english (both written and verbal) to facilitate clear and effective communication across diverse teams and regions.
* adapt to and efficiently work within both us and india operational environments, managing cross-cultural dynamics and remote collaboration.
essential requirements:
* advanced english level c1-c2
* excellent analytical, problem-solving, negotiation and interpersonal skills.
* proficiency in ms office and tagging tools (e.g., claravine).
* proven ability to understand the marketing execution landscape with detail understanding of marketing deliverables.
* excellent cross-functional skills with the ability to work and lead a cross-functional team.
* excellent presentation, interpersonal, verbal and written communication skills with aptitude in fostering long-term relationships.
* past work reflects a track record of operational excellence including operational metrics and accountability.
* familiarity with and adaptability to new-generation technologies and trends is an added advantage.
* bachelor's degree in business administration or in computer engineering or other related field.
join us in creating an inclusive workplace culture where diversity is valued and respected. We offer competitive salaries, benefits packages and opportunities for professional growth and development.