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Quality assurance manager

Ramos Arizpe, Coah
Samsong de México
Publicada el 1 mayo
Descripción

*about the role*

we are looking for an experienced *quality assurance manager* to lead and drive quality excellence across our manufacturing operations. This strategic leadership role is responsible for ensuring product integrity, regulatory compliance, customer satisfaction, and continuous improvement within a fast-paced automotive environment.

*key responsibilities*
- lead the development, implementation, and continuous improvement of plant-wide quality assurance systems.
- ensure full compliance with *iatf 16949*, *iso 9001*, and customer-specific automotive standards.
- direct internal, external, and customer audits while ensuring successful compliance outcomes.
- monitor and drive performance through key quality metrics (kpis), including defect rates, customer claims, and process capability.
- lead root cause investigations and corrective/preventive action initiatives using methodologies such as *8d, pdca, ishikawa, and 5 why’s*.
- manage cross-functional quality teams to achieve operational and customer quality objectives.
- develop and execute continuous improvement initiatives focused on reducing defects, improving efficiency, and strengthening quality culture.
- oversee supplier quality performance to ensure consistency and compliance across the supply chain.
- champion employee development through quality training, policy implementation, and best practice standardization.
- serve as the primary quality liaison for customers, ensuring strong relationships and effective issue resolution.

*education*
- bachelor’s degree in industrial, mechanical, manufacturing, quality engineering, or related field.
- master’s degree is a plus.

*experience*
- 10+ years of progressive leadership experience in quality within automotive or advanced manufacturing industries.
- proven experience with quality management systems, audits, and regulatory compliance.
- strong background managing oem and tier 1 customer requirements.

*technical expertise*
- iatf 16949
- iso 9001
- core tools: apqp, ppap, fmea, spc, msa
- lean manufacturing / six sigma
- process & product auditing
- supplier quality management
- kpi analysis & reporting

*core competencies*
- strategic leadership
- advanced problem solving
- data-driven decision making
- effective communication
- customer & supplier relationship management
- cross-functional team leadership
- results orientation
- change management

*language requirements*
- advanced english (required)

a highly analytical, strategic, and performance-oriented quality leader who thrives in competitive manufacturing environments and is passionate about building robust systems, exceeding customer expectations, and driving operational excellence.

Tipo de puesto: por tiempo indeterminado

lugar de trabajo: empleo presencial

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