Description*technical support engineer - pega development*:*virtualent*:are you a tech-savvy problem solver looking for a new opportunity?Look no further, virtualent is seeking a talented technical support engineer with expertise in pega development to join our team!*about us*:as a leading staffing company, virtualent is dedicated to connecting top talent with innovative companies.we pride ourselves on fostering a collaborative and inclusive work environment where our employees can thrive and grow.- working closely with agile teams to troubleshoot and resolve technical issues- monitoring database performance and sql tuning- supporting teradata bteq batch jobs- managing file listeners or error queues for api communication failureif you have a passion for technology and a knack for problem-solving, we want to hear from you!*key requirements*:- 5 years of experience in pega development- proficiency in apache tomcat app/web server- experience providing on-call support- strong understanding of rest services and oracle/sql- ability to work effectively in agile teams- knowledge of monitoring database performance and sql tuning- familiarity with teradata bteq batch jobs- experience managing file listeners or error queues for api communication failure- excellent communication skills in english*benefits*:working at virtualent comes with a range of benefits, including competitive salary, and opportunities for career growth and development.we also offer a supportive work environment.*how to apply*:if you're ready to take the next step in your career as a technical support engineer with virtualent, please submit your resume.we can't wait to hear from you!*requirements*:- preferred 5 years of pega development, apache tomcat app/web server and support experience ability to provide on-call support for customer issues.- perform triage on issues and identify root cause, provide solution responsible for daily health checks and keep the development agile teams updated on planned activities.