Job title: technical service owner - infrastructure focus
at takeda's digital revolution, we're shaping the future of health care through innovative treatments and cutting-edge technology.
as a technical service owner, you will play a vital role in ensuring the smooth operation of our it infrastructure. Your expertise in system monitoring and observability will be crucial in identifying and resolving technical issues before they impact our services.
the ideal candidate is detail-oriented, technically proficient, and able to communicate complex technical concepts to both technical and non-technical stakeholders.
key responsibilities:
* monitor and analyze system performance using tools such as splunk, thousandeyes, and cloudwatch.
* identify potential issues and take proactive measures to prevent service disruptions.
* collaborate with cross-functional teams to ensure seamless integration and communication.
* develop and maintain documentation for technical processes and procedures.
required skills and qualifications:
* bachelor's degree in computer science, information systems, or related field.
* conversational fluency in english.
* understanding of observability, telemetry, and system monitoring.
* technical background in infrastructure, networking, or cybersecurity.
* familiarity with agile delivery frameworks.
benefits:
* competitive salary and annual performance bonus.
* comprehensive insurance coverage: life, medical, dental, and vision.
* additional paid time off.
* extended leave policies, including maternity, paternity, bereavement, and volunteer days.