About pingpong pingpong is a rapidly growing fintech unicorn, founded in new york in 2015 with a mission to empower enterprises to expand globally, reach more customers, and keep more of their earnings. Fast forward to today, and pingpong has been recognized globally as an innovative payment solutions provider and one of the world’s leading global cross-border payments platforms. Our api-first cross-border payments platform integrates with enterprises and financial institutions to send, manage, and receive money faster on a global scale. Pingpong is headquartered in hangzhou (china) with 32 offices in 13 countries and over 1,000 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. About the role we are looking for a partner account manager based in mexico to manage and grow pingpong’s relationships with partners and enterprise merchants across the region. You will serve as the primary point of contact for a portfolio of high-value partners, responsible for resolving payment queries, supporting day-to-day operations, and driving commercial growth by helping partners expand their customer base and transaction volumes on pingpong’s platform. This role is suited to a seasoned payments professional who can operate autonomously, navigate complex partner relationships, and identify commercial opportunities within an existing book of business. Key responsibilities partner management own end-to-end relationships with a portfolio of partners and enterprise merchants in mexico and the broader latam region serve as the primary escalation point for payment-related queries, operational issues, and onboarding questions coordinate internally with product, compliance, and operations teams to resolve partner issues efficiently and within acceptable timeframes revenue g