Now hiring: front desk agent*location*: playa del carmen*salon*: the nail atelierare you detail-oriented, assertive, and passionate about delivering excellent service?We're looking for a *front desk agent* to be the _backbone_ of our salon — someone who keeps operations running smoothly while providing top-tier client care.what you'll do:- *manage the agenda*: book and confirm appointments via whatsapp, phone, and online platforms.- *match clients with the right nail technician*, understanding their expectations and our team's skills.- *control daily operations*: monitor schedules, check-ins, and client flow.- *enforce cleaning & station organization protocols* at opening and closing.- *track inventory* of salon materials; alert management for restocks.- *handle client feedback* with professionalism and problem-solving.- *delegate support tasks* to junior staffwho you are:- highly organized and able to work under pressure- confident, proactive communicator — not afraid to take control- familiar with customer service and scheduling in high-end or fast-paced environments- fluent in english- comfortable using whatsapp, spreadsheets, and basic tech tools- pet-friendly and flexible — you'll be part of a dynamic team- has been living in playa del carmen for 3 + years.work schedule:- *full-time*: monday to saturday 10:30 - 7:00 pm- no remote work — on-site role onlywe offer:- stable base salary + performance bonuses- high-end, creative work environment- growth opportunities within the salon- a supportive team where your voice matterstipo de puesto: tiempo completosueldo: $14,* - $16,* al mespago complementario:- bono de permanencia- bono de productividad- bono trimestraltipo de jornada:- turno de 10 horaslugar de trabajo: empleo presencial